Bloomerang Volunteer
How to use Bloomerang Volunteer
355 articles
Account and Session Information
Access your Bloomerang Volunteer account, manage your account password, and learn about Bloomerang Volunteer sessions.
- Log In to Bloomerang Volunteer on the Attendance Kiosk
- Bloomerang Volunteer Mobile App | Download, Install, and Log In
- Reset Your Password on the Bloomerang Volunteer Mobile App
- How Do I Log In to Bloomerang Volunteer?Log in to Bloomerang Volunteer via the web app or organization or opportunity page
- What is a session?
- How long can a session be open on Bloomerang Volunteer?
- How Do I Reset My Password?
- How do I unlock my Account?
- Claim an Account a Manager Made for You
- What are the password requirements for Bloomerang Volunteer accounts?
- How do I tell if I already have an account?
- General Account and Session Information
Getting Started as a Volunteer
First steps for a Volunteer
- OrganizationView all upcoming signup opportunities within the organization including open opportunities, full opportunities, and opportunities that you’re signed up for. 2 articles
- Get HelpOpportunity Managers and training videos can help answer any questions that you might have.2 articles
- Account SettingsYou can manage your personal information, contact information, password, and more in your Bloomerang Volunteer account.3 articles
- Mobile App OverviewThe Bloomerang Mobile App can be used for signing up for Shifts, Opportunities, and editing Profile information9 articles
- ShiftsShifts help define the Schedule at the Opportunity level.7 articles
- OpportunitiesOpportunities are distinct events that volunteers sign up for21 articles
- GroupsGroups are a way for users to identify themselves as being a part of a Group, or that they will bring other people with them who will not sign up with Bloomerang Volunteer6 articles
- AvailabilityAvailability settings ensure that Opportunities know when you can work and when you can't3 articles
- Hours WorkedAdd, view, or download your hours worked across all your organizations and opportunities2 articles
- Form QuestionsForm questions help organization and opportunity managers streamline recruitment and gather information about volunteers1 article
- QualificationsQualifications are skill sets, traits, or certifications associated with a volunteer in Bloomerang Volunteer1 article
- RolesRoles are the Tasks/Jobs/Roles that are needed for Shifts6 articles
Getting Started as a Manager
Getting Started as an Administrator
- What's the cost to use Bloomerang Volunteer?
- What languages are offered by Bloomerang Volunteer?
- Set Up Recruitment for an OpportunityBloomerang Volunteer
- About the Organization DashboardWhen organization managers or read-only organization managers log in to Bloomerang Volunteer, they land on the organization Dashboard page.
- What are the formatting instructions for Opportunity and Organization Logos & Cover Photos?Logo and cover photo formatting parameters in Bloomerang Volunteer. Make sure your branding fits on your custom Recruitment page.
- Using List View
- Use FiltersBloomerang Volunteer
- How do I contact Bloomerang Volunteer Support?Access chat or email support for help with Bloomerang Volunteer
- Download Waiver ResponsesDownload waiver responses in Bloomerang Volunteer
- About the Navigation Bar
- Switch to Other Bloomerang Applications from Bloomerang Volunteer
- About Bloomerang LearningAbout Bloomerang Learning
- Submit Ideas on the Features Portal
- Switch Between Multiple OrganizationsBloomerang Volunteer
- Switch to the Volunteer View in Bloomerang Volunteer
- Track Volunteer Check-in and Check-out Location
- Bloomerang Volunteer | Two-Factor Authentication
- View an Overview of an OpportunityBloomerang Volunteer
- What are Live, Upcoming, and Past Opportunities?
- Account SettingsManage your account, password, permissions, and more3 articles
- CommunicationsEmail is a major channel of communication between your organization and your volunteers24 articles
- Shift ManagerShift Supervisors are responsible for checking volunteers in and out for shifts1 article
- Check-In ManagerCheck-In Administrators can manage check-in and check-out for all Volunteers during the Opportunity1 article
Managing Your Organization (Manager)
Managing Your Organization (Administrator)
- Public PageYour organization's public page helps volunteers learn about your organization4 articles
- VolunteersVolunteers can sign up for opportunities manually or be signed up by administrators34 articles
- Form QuestionsForm questions allow you to streamline recruitment for your opportunity and gather important information about volunteers5 articles
- Applications and Background ChecksBackground checks help you create a safer environment where only trusted, vetted volunteers fill sensitive roles4 articles
- OpportunitiesYou can create opportunities if you are an Organization Manager or if an Organization Manager grants you permission to create opportunities7 articles
- Languages & TranslationVolunteers can select their preferred language for Bloomerang Volunteer, and Organization Managers can add custom language strings for multiple languages1 article
- Salesforce IntegrationThis integration brings together the Bloomerang Volunteer platform and Salesforce’s CRM to create a unified system8 articles
- Bloomerang CRM IntegrationManage all aspects of your fundraising in Bloomerang CRM, a robust donor management solution that integrates with Bloomerang Volunteer4 articles
- Organization QualificationsOrganization Qualifications act as tags that can help identify if volunteer meets a particular requirement1 article
- ReportsDownload high-level Organization reports that help you gauge your team's performance, track volunteer activity, and keep your operations organized4 articles
- Signup Workflow / RecruitmentYour organization's signup workflow can help you gather important information about volunteers2 articles
- TagsTags are custom labels that can be assigned to volunteers, shifts, or opportunities to help you group, categorize, and filter2 articles
- Email TemplatesAn email template is a message body or email that is available for administrators to save and reuse in the future9 articles
- Measure Volunteer ImpactBloomerang Volunteer helps you understand and quantify how your organization benefits from the generosity of your volunteers9 articles
Managing Your Opportunity (Manager)
Managing Your Opportunity (Administrator)
- How do the folders in the Template Library work?
- About Alternative Scheduling Methods
- What is the Public Page Toolbox?
- What is in the Opportunity Page Descriptions Pop-up?
- Change the Public Page SettingsChange the Public Page Settings for opportunities in Bloomerang Volunteer.
- How do I add an Image to my Public Page Description?
- How do I turn on Preview Shifts for the Public Page?
- What displays on the Shift Preview?
- Can I search or filter Shift Preview cards?
- Which Shifts will appear in the Preview on the Public Page?Which Shifts will appear in the Preview on the Public Page?
- Highlight Top Volunteers within an Opportunity with a Leaderboard
- What does it mean to Auto-Tag a Role or Qualification?
- How do I Auto-Tag Roles & Qualifications?
- What answer types allow multiple sub-questions in my opportunity?
- Can multiple Roles & Qualifications be Auto-Tagged?
- What is the Shift Selection Link?
- How do I edit Opportunity Volunteer information?
- Disable Volunteer Notifications for Hours Worked
- Bloomerang Volunteer Permission Levels
- What are the Opportunity Visibility Settings?
- How do I change the Opportunity Primary Manager?
- Ready to Launch Checklist
- How to use Private and Public Roles/Shifts
- Enable and Manage Opportunity and Shift Notifications
- How do I assign a Role?
- How do I enable Shift Waitlisting?
- Role and Shift Settings: Default Volunteers Required and Signup Limits
- What is Shift Waitlisting?
- How do I create a Role?
- What is an Opportunity Manager?
- What is a Role Manager?
- What is a Shift Manager?What is a Shift Manager?
- What is a Check-in Manager?What is a Check-in Manager?
- What are Opportunity Qualifications?
- Create Venues and Locations
- What Is the Group Management Feature?
- About Volunteer Group TypesSet up different types of volunteer groups in Bloomerang Volunteer
- What is a Volunteer Group Leader?
- How do I get people into a volunteer group?
- Create Volunteer GroupsCreate volunteer groups in Bloomerang Volunteer.
- What is Group Signup Visibility?
- How do I remove people from a volunteer group?
- How do I Schedule a Volunteer Group?
- What is Group Splitting?Learn how group splitting works in Bloomerang Volunteer
- How Do I Edit Group Shift Totals?
- How do I Check In Group Members on a Shift?
- How do I track a volunteer group onsite?
- How do I track Volunteer Group Attendance?
- Can I pull a report on volunteer group activity?
- How does Bloomerang Volunteer calculate the total amounts worked for Number-Based groups?
- How does Bloomerang Volunteer calculate the total amounts worked for Account-Based groups?
- Collect Availability Information
- Can I Auto-Assign Hours Worked?Bloomerang Volunteer
- Self Check-In and Check-Out on the Attendance KioskUse the Attendance Kiosk to make it easy for volunteers to check in and out of shifts and opportunities.
- Share the Attendance Kiosk QR Code or Link
- What is the Opportunity Mid Level Sent Email Report?
- What is the Opportunity Deep Level Sent Email Report?
- Opportunity-Level Reports
- Download Value of Hours Worked Reports (for an Opportunity)
- Download Contributions Reports (for an Opportunity)
- Are the messages I send from the Volunteer List Translated?
- What happens if I change my Auto-Assign Hours Worked settings?
- Can I Auto-AssignTags to Users?
- Manage Volunteer Email TemplatesEdit and delete email templates in Bloomerang Volunteer
- How do I edit the details of a Template?Bloomerang Volunteer
- Can I edit Templates in the Library?
- Insert a Template into a Volunteer Email
- Find and Use Volunteer Email Templates
- Can I edit an email without updating the existing Email Template?
- Can I send messages from within the Library?
- Manage Templates in the Template Library
- Manage Opportunity Signup PeriodsBloomerang Volunteer
- Copy OpportunitiesCopy Opportunities
- Filter Opportunities by StatusBloomerang Volunteer
- General Check-in/Check-out vs. Shift Check-in/Check-outGeneral Check-in/Check-out and Shift Check-in/Check-out in Bloomerang Volunteer
- Design a Check-in Process
Managing Your Schedule (Manager)
Navigate your schedule. Create, edit, assign, and confirm shifts.
- Understanding the ScheduleNavigate the settings, views, conflicts, and filters for your schedule.11 articles
- ShiftsCreate, view, edit, and otherwise manage your volunteers' shifts.7 articles
- RosteringSchedule volunteers for shifts based on qualifications, roles, and availability.3 articles
- Shift SignupAllow volunteers to select their shift and waitlist spots.3 articles
- Confirmations & RemindersBefore an opportunity happens, remind your volunteers of their schedules to help ensure they attend.4 articles
- Alerts & NotificationsYou can change your alerts and notification settings at any time1 article
- Draft ShiftsManage the state of your shifts to edit them as drafts or publish them for volunteer visibility.4 articles
Using the Mobile App (Manager)
Use the Bloomerang Volunteer Mobile App to manage your profile and settings, filter opportunities, view shifts, contact volunteers, and more.
- Do Draft Shifts show in the Mobile App?
- Check-in and Clock-in on the Mobile AppCheck-in and Clock-in on the Mobile App
- How to join new Opportunities on the Mobile App?
- How do I set my preferred Language on the Mobile App?
- How do I Check In Group Members in an Opportunity?
- Go Live!
- Schedule Number-Based Volunteer Groups During an Opportunity
- Can Shift State be filtered in the Mobile App?
- How do I filter the Volunteer List by Group?
- Mobile as an Opportunity ManagerMobile as an Opportunity Manager
Acknowledgements and Communications
Acknowledgements and Communications
- Create Volunteer Email TemplatesCreate email templates in Bloomerang Volunteer
- Create Volunteer Emails with Personalization FieldsUse personalization fields in Bloomerang Volunteer to customize emails with volunteer information.
- Add Hours Worked to a MessageAdd hours worked to a message in Bloomerang Volunteer.
- What happens if a volunteer’s preferred language is not included in an organization or opportunity?In Bloomerang Volunteer, you must add a volunteer's preferred language to make sure all text on an organization or opportunity page appears in that language.
- How do volunteers choose what language to view an organization or opportunity in?In Bloomerang Volunteer, volunteers choose their preferred languages by using the language drop-down list.
- Confirm the Preferred Languages of VolunteersConfirm your volunteers' preferred languages in Bloomerang Volunteer.
- Manage Organization Language Settings
- Manage Opportunity Language Settings
- Filter Volunteers Lists by Preferred LanguageFilter volunteer lists by preferred language in Bloomerang Volunteer.
- Use Special LinksAdd pre-prepared links for frequently-used pages to messages in Bloomerang Volunteer.
- View Sent MessagesView messages sent to your organization or opportunity in Bloomerang Volunteer.
- View Bounces and Bounce Rates on Sent MessagesView bounces and bounces rates for messages in Bloomerang Volunteer.