The Shift Waitlisting feature allows for volunteers to express interest in a Shift even if that particular Role is already Full. Managers are able to select from multiple different Waitlist styles when building Shifts. These are:
Block Waitlist Overflow: The Scheduled Role will be marked as FULL when the Signup Limit is reached.
Allow Waitlist Overflow: The Scheduled Role will change to a Waitlist State once the Signup Limit has been reached.
Waitlist Only: Volunteers will Signup directly to the Waitlist
When creating or editing a Role from the Roles and Qualifications tab, Managers are able to set a default Waitlist setting for each Role. This default can also be edited on a Shift by Shift basis, which allows Managers to pick and choose which Shifts allow a Waitlist option even if they did not set it up in the Roles section.