New managers, and many new volunteers, have their accounts created for them. If a manager created an account for you, then you must claim your account to access it.

This article includes instructions for volunteers and admins to claim an account.

Tip: If you’re unsure if you already claimed or have an account, check if your email address is in Bloomerang Volunteer’s system.

Claim an Administrator Account

Bloomerang Volunteer allows current administrators to create new accounts for other admins or managers.

Claim an Admin Account from an Invitation Link

To claim your account from an invitation link:

Bloomerang Volunteer sends invitation emails to your email address. Click the invitation link in the email you received.

Tip: If you click the link and get a message that the link has expired, click Request new link to get another invitation email.
If you are a volunteer who already has a Bloomerang Volunteer account, log in to your new administrator account with the same credentials you use for your volunteer account.

If you are a new Bloomerang Volunteer user, follow the next steps.
Create and confirm your password.
Read the Privacy Policy and Terms & Conditions and select the boxes to accept.
Click Create password.
Bloomerang Volunteer directs you back to the administrator login screen.
Log in with your credentials.

Claim an Admin Account at volunteer.bloomerang.co

To claim your account through the manager login page:

Go to volunteer.bloomerang.co.
Click Forgot password?
Enter the email address for your account.
Click Send Email.
Bloomerang Volunteer sends a password reset email to the email address you entered.

Tip: If you don’t see the email, check your spam or junk folder. If you don’t get an email, or your link expires, you can click Resend Email to get another password reset link.
Open the email from Bloomerang Volunteer and click the password reset link.

Note: If you requested more than one password reset email, click the link in the most recent email you received.
Enter and confirm a new password for your account.

Note: Passwords must contain at least eight characters, one uppercase letter, one lowercase letter, one number, and one of these special characters:
! # $ % & ' " * + , - . / : ; < = > ? @ [ ] ^ _ ` { | } ~
Click Reset Password.
Log in to your account with your email address and password.

Claim a Volunteer Account

In most cases, volunteers create their own accounts when they start using Bloomerang Volunteer. Other times, an organization or opportunity manager adds volunteers into the system before the volunteers sign up.

Claim a Volunteer Account from an Invitation Link

To claim your account from an invitation link your organization or opportunity manager sent you:

If your manager sent the invitation link to your email address, click the signup link within the email. If your manager shared the link with you in a different way, find the link and click it.
In Bloomerang Volunteer, click the signup button.
Enter your email address.
Click Next.
In some cases, the organization limits opportunity signup to members only. In those cases, you must sign up for the organization before you complete the next steps.
Bloomerang Volunteer confirms your email address is in the system and sends a verification code to the email address.

Note: If you received the registration link outside of an invitation email, the system sends a verification code to the email address you entered in Step 3.
In Bloomerang Volunteer, enter the code from the verification email into the Code box.

Tip: If you don’t see the email, check your spam or junk folder. If you requested more than one verification email by clicking Resend Email, enter the most recent code you received.
Click Next.
Create a password.
Read the Privacy Policy and Terms & Conditions and select the boxes to accept.
Click Next.
If you are asked to complete form questions or enter your qualifications or availability, answer all required questions.

Note: If some information is already entered for you, such as your email address, street address, or phone number, your manager may have entered this information for you from the organization's records. You can update or change your profile information as needed.
Click Next Step.
The signup process is complete.

Claim a Volunteer Account at volunteer.bloomerang.co

To claim your account from the Bloomerang Volunteer login page:

Open volunteer.bloomerang.co.
Enter your email address.
Click Next.
Bloomerang Volunteer confirms your email address is in the system and sends a verification code to the email address.

Tip: If you don’t see the email, check your spam or junk folder. If you don’t get an email, or your code expires, you can click Resend Email to get another code.
Enter the code from the verification email into the Code box in Bloomerang Volunteer.

Tip: If you requested more than one verification email, enter the most recent code you received.
Click Next.
Create a password.
Read the Privacy Policy and Terms & Conditions and select the boxes to accept.
Click Claim Account.
If you are asked to complete form questions or enter your qualifications or availability, answer all required questions.

Note: If some information is already entered for you, such as your email address, street address, or phone number, your manager may have entered this information for you from the organization's records. You can update or change your profile information as needed.
Click Next Step.
The signup process is complete.