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How Do I Reset My Password?

Updated over a week ago

If you forget the password for your Bloomerang Volunteer account, you can reset it.

Note: If you have both an administrator and a volunteer account, your credentials are the same for both views.

If you follow the steps below and still can’t reset your password, contact [email protected] from the email address associated with your Bloomerang Volunteer account. Our Support team can set a temporary password for you.

Reset Your Password (Volunteers)

To reset your password:

  1. Go to volunteer.bloomerang.co.

  2. Enter the email address for your account.

  3. Click Next.

  4. On the password screen, click Forgot password?

  5. Enter the email address for your account.

    Forgot Your Password page with an email address entered into the Email text box.

  6. Click Send Email.
    ​Bloomerang Volunteer sends a password reset email to the email address you entered.
    ​
    ​​Tip: If you don’t see the email, check your spam or junk folder. If you don’t get an email, or your password reset link expires, you can click Resend Email to get another password reset link.

  7. Open the email from Bloomerang Volunteer and click the password reset link.
    ​
    ​Note: If you requested more than one password reset email, click the link in the most recent email you received.

  8. Enter and confirm a new password for your account.
    ​
    ​Note: Passwords must contain at least eight characters, one uppercase letter, one lowercase letter, one number, and one of these special characters:
    ! # $ % & ' " * + , - . / : ; < = > ? @ [ ] ^ _ ` { | } ~

  9. Click Reset Password.

  10. Log in to your account with your new password.

Reset Your Password (Administrators)

To reset your password:

  1. Go to volunteer.bloomerang.co.

  2. Click Forgot password?

    Administrator login page with an email field, password field, Forgot Password link, and Switch to Volunteer View link.

  3. Enter the email address for your account.

    Forgot Your Password page with an email entered into the Email text field.

  4. Click Send Email.
    ​Bloomerang Volunteer sends a password reset email to the email address you entered.
    ​
    ​​​Tip: If you don’t see the email, check your spam or junk folder. If you don’t get an email, or your password reset link expires, you can click Resend Email to get another password reset link.

  5. Open the email from Bloomerang Volunteer and click the password reset link.
    ​
    ​​Note: If you requested more than one password reset email, click the link in the most recent email you received.

  6. Enter and confirm a new password for your account.
    ​
    ​​Note: Passwords must contain at least eight characters, one uppercase letter, one lowercase letter, one number, and one of these special characters:
    ! # $ % & ' " * + , - . / : ; < = > ? @ [ ] ^ _ ` { | } ~

  7. Click Reset Password.

  8. Log in to your account with your new password.

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