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Communications

Communicate and track interactions with your supporters with Journey Automation, emails, letters, interactions, surveys, and tasks.

103 articles
Emails

Everything you need to communicate with your supporters over email: Technical setup, templates, interests, confirmation emails, reporting, email builder, and more!

Customize Year-End Giving Statements (Tax Summaries)
Email Year-End Giving Statements (Tax Summaries)
About Year-End Giving Statements (Tax Summaries)
Create and Manage Email Templates
Create and Preview Emails
How Can Constituents Manage Their Email Preferences (Subscribe and Unsubscribe)?
Set Up SPF and DKIM for Email Delivery
Bad Email Addresses
Send Letters to Constituents Who Opt Out of Mass Emails
The "You" Test
Why can’t I upload an image or access the file manager in an email?
Why does my email preview say that zero constituents will receive my email?
Write Effective Prompts in the AI Content Assistant
Use the AI Content Assistant
Add Anchor Links to Your Email
Email Content Best Practices
Add a Donate or Join Button to Emails and Email Templates
Change Communication Restrictions or Email Interests
BCC to Bloomerang Basics
Send or Schedule Emails
Track and Report on Emails
View and Manage Emails
Customize Confirmation Emails for Forms
Edit Email Content
Monitor Your Spam Complaint Rate
Use an Email Sender Address from Your Organization's Domain
Set Up DMARC
About Email Interests
Email Interests Best Practices
Create and Edit Email Interests
Upload Non-Bloomerang Emails to Constituents
Why are some of my emails being sent from mailman.bloomerang-mail.com?
About Confirmation Emails for Forms
Edit Administrative Settings for Emails or Email Templates
What is General Data Protection Regulation (GDPR)?
Handle Skipped Recipients when Generating Emails
Add or Edit Images in Emails or Email Templates
Post Your Newsletter on Your Website
Email Message Suggestions
Edit Email Styles and Layout
Manage Bounced and Dropped Emails
Edit Administrative Settings for Letters
BCC to Bloomerang Error Emails
Enable and View Online Payment Confirmation Receipts
Bloomerang CRM Email Templates
Add Anchor Links to Your Email
Tasks

Use tasks to create to-do items for your organization

Create, Edit, and Complete Tasks
View Tasks
About Channels and Purposes
Legacy Email Editor

Infor for Bloomerang CRM's legacy editor. For help adding and editing images in email templates created after 11/11/2019, go to the Emails category.

Edit an Email (Legacy Editor)
Add or Edit Images in Letters and Emails (Legacy Editor)
Best Practices for Email Templates (Legacy Editor)
Send or Schedule Emails (Legacy Editor)