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How Can Constituents Subscribe and Unsubscribe from Email Interests?

Bloomerang CRM

Updated today

As a best practice, let constituents manage their own email subscriptions.

This article describes how constituents can subscribe or unsubscribe from marketing-related email interests on their own. If a constituent needs help subscribing or unsubscribing, or they want to change their email restrictions (do not call, do not email, do not solicit) you can do that for them on their constituent profile.

To subscribe (opt in) or unsubscribe (opt out), constituents follow these steps:

  1. Open an email message that your organization sent from Bloomerang CRM.

  2. At the end of the email message, click Manage Email Preferences.

    Manage Preferences link in the email footer
  3. Select an option:

    • Subscribe to All Mailings — Subscribe to all marketing-related email interests

    • Only Send Me Mailings Based on My Interests — Subscribe to only selected marketing-related email interests

    • Unsubscribe from All Mailings — Unsubscribe from all marketing-related email interests. Constituents continue to receive transaction emails such as receipts. Transaction emails have one of these purposes: Acknowledgement, Receipt, or Pledge.

      Email Preferences modal
  4. Click Save Preferences.

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