Update your account settings in Kindful so you can begin fundraising.
Access Kindful Fundraising
To access Kindful Fundraising:
Sign in to Bloomerang CRM.
From the navigation menu, select Kindful Fundraising.
Kindful Fundraising opens in a new window.
Organization Name and Notification Email Address
Kindful Fundraising uses the organization name and email address that you enter in Bloomerang CRM. This email address is used for donation notifications. For more
information, read Update Organization Settings.
After you enter the organization name and email address in Bloomerang CRM, click the Kindful Fundraising icon in the Bloomerang CRM navigation menu. Kindful Fundraising then uses the updated organization name and email address.
Fundraising Settings
In the Fundraising Settings section, you can add or update these settings:
Donation Settings: Transaction fee settings, donation success message, and CAPTCHA settings
Custom Links: Header image link and contact link
Emails: Message for transaction receipts and your reply-to email address
Logo Display Settings: Logo image and settings display options
Google Analytics: Google Analytics tag ID
Donation Settings
To add or update the donation settings:
Click Settings.
Click Fundraising Settings.
Go to the Donation Settings section.
To encourage donors to cover transaction fees:
Enter a whole or decimal number in the Please Enter a Transaction Fee Percentage text box. Donors can choose to add this percentage of their donation to help cover the total cost of all transaction fees. You can enter a percentage that covers the total cost of all fees.
Select the Cover Transaction Fee is Checked By Default check box. Donors who prefer not to cover transaction fees can clear the checkbox.
To assure donors that the donation was successful, enter a Donation Success Message. Donors see this message after they donate.
To make sure that new donor portal accounts are legitimate, select Require Users to Solve CAPTCHA on Donor Portal Sign Up.
Click Submit.
Custom Link Settings
To update the custom links settings:
Click Settings.
Click Fundraising Settings.
Go to the Custom Links section.
To specify a custom header image link for the donation page, enter a Custom Header Link URL.
To specify a custom contact link for the donation page footer, enter a Custom Contact Link URL. If you prefer to not include a contact link on the donation page footer, leave this text box blank.
Click Submit.
Email Message and Reply-To Address for Receipts
Settings in the Email section on this page no longer apply because Bloomerang CRM now sends receipts for Kindful Fundraising transactions. Read more about this.
In Bloomerang CRM, you can select which email to send for payment receipts: the Bloomerang CRM default email or a custom email that you create. Bloomerang CRM uses the receipt you select for both Bloomerang CRM and Kindful Fundraising donations. For more information, read Enable and View Online Payment Confirmation Receipts.
Logo Display Settings
In the Logo Display section, you can:
Add your logo to the donation page header
Add your organization name to the donation page header
Add a logo to your Kindful Fundraising profile
Add your logo to Cause pages
To update the logo display settings:
Click Settings.
Select Fundraising Settings.
Go to the Logo Display Settings section.
To add a logo to your main header, in the Logo section, select Choose File.
To upload a logo for your organization's profile in Kindful Fundraising, in the Upload... section, select Choose File. We recommend a logo size of 200px by 80px.
To show your logo on Cause pages, select Display Logo on Cause Pages.
To show your organization name in the header, select Display Organization Name in Header.
To remove either logo, select Remove Image.
Click Submit.
Google Analytics
If you use Google Analytics, enter your Google tag ID in Kindful. Google Analytics helps you understand how donors interact with your public pages.
Kindful supports Google Analytics 4 (GA4). This means you must use a GA4 tag ID, which usually starts with the letter "G." Do not enter a Google Universal Analytics (UA) tracking ID, which starts with the letters "UA."
To add or update your Google tag ID:
Click Settings.
Click Fundraising Settings.
Go to the Google Analytics section.
In the text box, enter your Google tag ID.
Click Submit.
Fundraising Page Themes
On the Fundraising Themes page, upload a CSS stylesheet file to customize how your hosted fundraising pages look.
Tip: This is an advanced feature. If you are not comfortable with HTML or CSS, we recommend consulting a web developer.
To add a new fundraising page theme:
Click Settings.
Select Fundraising Page Themes.
Click Add New Theme.
In the Name text box, type a descriptive name for the page theme.
From the Source Type drop-down list, select Organization/Chapter, Cause, or Team.
If you selected Cause, from the Source drop-down list, select an option.
(Optional) In the Description text box, enter a description of the page theme.
Click Upload Stylesheet File.
On your computer, browse to and open the CSS file.
Click Create Theme.
The fundraising theme appears in the list.
To make changes to a theme, click Edit.
To download the CSS file for a theme, click Download.
To add more themes, click Add New Theme and repeat Steps 4–10.
Next Steps
Now you have successfully connected your Kindful Fundraising add-on and updated the account settings for your organization. You’re ready to set up your fundraising tools! We recommend creating Donation Pages first because they are used together with the rest of the tools.