Your kiosk is a valuable on-site tool for your fundraising efforts. In this guide, we’ll go over how to access the kiosk area of the Bloomerang Fundraising app, as well as how to adjust what appears on the kiosk screen by editing the settings from your organization’s control panel.

For an overview of what a donor sees when using a kiosk, check out this video.

Kiosk functionality is part of the Virtual Terminal app for iOS and Android.

To get started, download the app to your device and open it. On the login screen, tap Access Key and then tap the Enter kiosk mode button.

Enter your kiosk Activation Key.

To find your Activation Key, log in to your Bloomerang Fundraising control panel. Then, navigate to the form the kiosk is linked to.

In the form-level navigation, click the Kiosks link, and then locate the kiosk from the list.

The activation column will display a code for you to enter on the Kiosk Mode screen.

Back in the app, enter the Activation Key and tap Activate.

Once you’ve activated the kiosk, the Mobile Virtual Terminal app will remain in kiosk mode unless you tap the lock icon and then tap Exit Kiosk.

Exiting the kiosk will deactivate it. In order to re-enter kiosk mode, you’ll need a new activation code.

You can generate a new code by navigating to the Kiosks area of your Bloomerang Fundraising account and clicking Reactivate. A new Activation Key will appear for you to use in the app.

The majority of the kiosk’s settings are managed in the Bloomerang Fundraising control panel, but there are a couple of settings you can manage from the kiosk itself.

From the kiosk’s login screen, tap the lock icon to connect a Card Reader or view Settings.

To learn how to connect a card reader, check out this article.

Tap Settings to view some information about your kiosk and to adjust the Screen Timeout setting.

To manage the rest of the kiosk’s settings, log in to your Bloomerang Fundraising account. Using the left-hand navigation, click Fundraising to be taken to a screen displaying your donation forms, peer-to-peer events, auctions, fundraising hubs, and kiosks.

Click Manage Kiosk for the kiosk you’d like to manage.

You can also access a specific kiosk’s settings by going to the form assigned to that kiosk. From your form-level navigation, click the Kiosks item in the control panel.

Click Edit next to the kiosk you’d like to configure. You’ll see the following tabs:

In the Settings tab, you'll first enter a Title for your kiosk. The title you enter is what will display on your kiosk list in the control panel. It’s only used to differentiate between kiosks and won’t display publicly.

In the About area, you can enter a description of your organization, event, or navigation items.

The text you enter here will show up next to your secondary logo after a user has chosen to log in or continue as a guest.

Kiosk view:

To the right of the Title, you’ll see the Form drop-down menu. Kiosks are assigned to a specific form when they’re activated, but you can switch the assigned form using this drop-down. Just click the down arrow and select the form you’d like to assign.

For more information on configuring user permissions, check out this article!

Choose your address, zip code, and email collection preferences by using the No, Optional, and Required radio buttons. Donors operating as a guest won’t be required to enter their address.

If someone logging in already has a Bloomerang Fundraising donor account, their address on file will be used.

Next, you’ll need to decide if you want to put your kiosk in Guest Mode or not.

Putting your kiosk in guest mode will allow donors to make a donation as a guest without creating an account or logging in. The options to log in or create an account will remain available to donors in guest mode unless you've disabled Collect Address During Account Creation.

If you choose not to put your kiosk in guest mode, users must log in or create an account before they make a donation.

To take a look at the differences donors will experience in guest mode and non-guest mode, click here!

Once you’ve decided if you’d like to put your kiosk in guest mode, you can move on to choosing a color theme. If you’d like to use a default color theme, select one from the drop-down menu.

Examples of how each default color theme appears on the kiosk screen can be seen below.

If you’d like to use a custom theme color, click the toggle as shown. A Custom Theme Color option will appear in place of the drop-down menu.

Click the square to access a color selection tool.

Once you’ve adjusted to your desired color, click OK. If you have the color code for a certain color you’d like to use, you can enter in the field next to the # symbol. Your new color scheme should now display in the Custom Theme Color area.

In the Kiosk Logos area, the primary and secondary logo areas allow you to display images of your choosing on the kiosk screen. Use the Upload icons to add an image file from your computer.

Your image will display as follows in the image upload area. Primary and secondary logos can be changed at any time.

The primary logo will display on the login screen.

The secondary logo displays after a donor is logged in or has chosen to continue as a guest.

Next, you’ll see the Receipt area. In the Choose a Receipt drop-down, you can select the default Kiosk receipt or a previously created custom receipt.

You can also create a new receipt from scratch in this area. You can reach the main Receipts area by clicking the green manage custom receipts text.

Below the receipt editing area, you'll see the Include PDF Receipt toggle.

You can turn this option on if you'd like to provide donors with a locked PDF receipt as an attachment with their standard email receipt. If you toggle the option on, an additional content area will appear in which you can enter any messages or disclaimers you'd like included on the PDF receipt.

For more information on managing and creating receipts, check out this article!

Once you’ve configured your kiosk settings the way you’d like, click Save Settings. You may also choose to Cancel your actions.

If you have more than one kiosk connected to a donation form, you can update the settings, navigation, and wording for multiple kiosks at the same time.

First, click Edit for one of the kiosks you'd like to update.

Configure the options on the Settings, Navigation, and Wording tabs the way you want them.

Then, navigate to the Copy Kiosk tab.

Use the checkboxes on this page to select the options you'd like to copy to another kiosk. You can click Select All to select every option in a section.

Once you've selected all of the settings you'd like to copy, scroll down to Select Kiosk and choose which kiosks you'd like to copy the settings to.

Click Apply to copy the settings to the kiosks you've selected.

To learn about setting up navigation items (that’s just fancy talk for “buttons”) on your kiosk, click here!

To learn more about customizing the wording on your kiosk, click here!

To learn about tracking changes made to your kiosk, such as which form is assigned to it, click here!