Currently, Bloomerang offers several types of mobile card readers for use with our Bloomerang Fundraising app.
Please note: The Bloomerang Fundraising app is only compatible with Bloomerang card readers. Third-party card readers are not supported.
Contents:
Check out the video below for an overview of Bloomerang's available card readers.
Please note: Qgiv by Bloomerang is now Bloomerang Fundraising! This video does not yet reflect the new branding and visual layout of the Bloomerang Fundraising platform. Updates are in progress, so check back soon!
Bloomerang Fundraising App & Compatible Card Readers
The Bloomerang Fundraising app for iOS and Android is designed to be used with Bloomerang Fundraising donation forms, standard events, peer-to-peer, and auctions.
There are five card readers that are compatible with the app. They are:
Lightning Reader - Legacy
Lightning Reader - VP3350
USB-C Reader - VP3350
Bluetooth Reader - VP3350
Bluetooth Reader - VP3300
The USB-C connector card readers will work with Android devices running Android 12 or later and with iOS devices running running iOS 15 / iPadOS 15 or later that have a USB-C port, including the iPhone 15.
The Bluetooth card reader will work with iOS devices running iOS 15 / iPadOS 15 or later and with Android devices running Android 12 or later.
Please note: VP3300 Bluetooth card readers are not currently available for purchase.
VP3300 Bluetooth Reader
VP3350 Card Readers (Bluetooth, Lightning, and USB-C)
Please note: The Bluetooth card readers will remain connected to a mobile device indefinitely if the reader is connected to a power source via USB cable.
If the VP3300 Bluetooth card reader is operating on battery power, the unit will enter low-power mode after five seconds of idling and will sleep after 20 seconds of idling to extend battery life. The VP3350 Bluetooth card reader will enter low-power mode after five minutes of idling and will sleep after 60 minutes.
To perform a transaction again, press the power button to re-establish the Bluetooth connection.
Also note, the VP3300 and VP3350 card readers are equipped with a chip reader and tap-to-pay, but the Virtual Terminal app does not support those features. All cards must be swiped.
Return and Exchange Policy
Returns:
Card readers are eligible for return within 30 days of delivery if they are unopened and unused.
Opened or used readers are not eligible for return unless confirmed defective by our team.
A restocking fee of $10 will apply to all non-defective returns.
To initiate a return, please contact our support team at [email protected]. Returns must be approved prior to shipping the item back.
Exchanges:
Exchanges are only offered in the following cases:
The device is confirmed faulty or defective within 30 days of delivery
There was an order or fulfillment error on our part (e.g., incorrect model shipped)
Clients are responsible for return shipping unless the return or exchange is due to a defect or error on our end.
Refunds or exchanges will be processed once the returned item is received and inspected.
Pricing and Quick Reference Guide
VP3350 card readers (Bluetooth, Lightning, and USB-C) are available for $139. To buy one, contact the Customer Experience team at 888-855-9595 or [email protected].
Card readers are not mandatory—you can enter credit card numbers manually in the app.
We also offer a USB-A card reader that works with the web-based Virtual Terminal on Mac and PC for $99. To read more about using a card reader with the web VT, check out this article.