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About Stripe M2 Card Readers

Understand Stripe M2 card reader compatibility and how to order, exchange, or return the reader.

Bloomerang offers the Stripe M2 reader for use with the Bloomerang Fundraising app. Card readers are optional, because you can also enter credit card numbers manually in the app or through the virtual terminal.

Stripe M2 Reader.

Is this the right reader for you?

The Stripe M2 reader works only if you process transactions through Bloomerang Payments. To check, look for a Payments option in the left-side navigation of your account. If you see Batches and Settlements under Reporting instead, read About WorldPay Card Readers to find the right reader. Not sure which applies to you? Contact Support, and we'll confirm your processor.

If you haven't set up Bloomerang Payments yet, see Set Up Bloomerang Payments in Bloomerang Fundraising.

Note: The Stripe M2 reader doesn't work with laptops.

Availability

The Stripe M2 reader is available for you if:

Requirements

To connect the Stripe M2 reader to your mobile device, you must have:

The Bloomerang Fundraising app is designed for use with Bloomerang Fundraising donation forms, standard events, peer-to-peer, and auctions.

Updating Stripe M2 Readers

Stripe M2 readers do not need to be configured, and update automatically through Stripe every 6–12 months.

For instructions about first-time use, read Instructions for Mobile Card Readers.

Pricing for Stripe M2 Readers

Stripe M2 Readers lets supporters tap, dip, or swipe for in-person giving, and pricing covers both the hardware and how quickly you need them in hand

Card Reader

Form Types

iOS

Android

Card Reader Cost

Stripe M2 Reader

Donation Forms, Events, Peer-to-Peer, Auctions

✓

✓

$59 (Directly through Stripe)

$99 (Through Support)

Shipping Costs

Shipping Method

Delivery Time

Shipping Cost

Ground

4–7 business days

$10

3-Day

3 business days

$25

2-Day

1–2 business days

$65

Shipping and card reader fees will be billed to the account on file.

Order Stripe M2 Readers

To order a Stripe M2 reader for the Bloomerang Fundraising app, email Bloomerang Fundraising Support with the following details:

  • Reader type and quantity

  • Contact name, phone number, and email address

  • Shipping address (no PO boxes)

  • Shipping preference

  • Need-by date

Bloomerang Fundraising Support will confirm and process your order. Once shipped, you will receive a tracking number.

Return and Exchange Policy

Return a Card Reader

Here's what to know about returning a Stripe Reader:

  • Card readers are eligible for return within 30 days of delivery if they are unopened and unused.

  • Opened or used readers are not eligible for return unless confirmed defective by our team.

  • A restocking fee of $10 will apply to all non-defective returns.

  • To initiate a return, contact our support team. Returns must be approved prior to shipping the item back.

Exchange a Card Reader

Exchanges are only offered in the following cases:

  • The device is confirmed faulty or defective within 30 days of delivery

  • There was an order or fulfillment error on our part (for example, the incorrect model shipped)

Clients are responsible for return shipping unless the return or exchange is due to a defect or error on our end.

Refunds or exchanges will be processed once the returned item is received and inspected.

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