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About WorldPay Account Card Readers

Understand WorldPay card reader compatibility and how to order, exchange, or return one.

Is this the right reader for you? These readers work if you process transactions through WorldPay. If you use Bloomerang Payments, read About Stripe M2 Card Reader instead. Not sure which processor you use? Confirm with your account admin. Set Up Bloomerang Payments in Bloomerang Fundraising.

Bloomerang offers several WorldPay-compatible card readers. Most of these readers work with the Bloomerang Fundraising app on a mobile device. USB-A readers are the exception: they work with a laptop through the web-based virtual terminal, not the app.

Card readers aren't mandatory. You can enter credit card numbers manually in the app or the virtual terminal instead.

The Bloomerang Fundraising app is designed for use with Bloomerang Fundraising donation forms, standard events, peer-to-peer, and auctions.

Compatible Readers

The Bloomerang Fundraising app is only compatible with Bloomerang-supported card readers. Third-party card readers are not supported. WorldPay-compatible readers are:

  • Lightning Reader – VP3350

  • USB-C Reader – VP3350

  • Bluetooth Reader – VP3350

Note: You can still use the VP3300 Bluetooth reader and Lightning Reader – Legacy, but you can no longer purchase these models.

Requirements

To connect a card reader to your mobile device, you must have:

  • Android 9.0 or later

  • iOS 15 or later

  • iPadOS 15 or later

Compatibility by Reader Type

  • Lightning readers work with any iPhone or iPad that has a Lightning charging port.

  • USB-C connectors work with:

    • Android devices running Android 12 or later

    • iOS/iPadOS devices running iOS 15 / iPadOS 15 or later that have a USB-C port (including iPhone 15). For iPads, it is the 2018 iPad Pro, the 2020 iPad Air, the 2021 iPad Mini, and the 2022 base iPad. All iPads after these listed for each model have USB-C.

  • Bluetooth card readers work with:

About VP3300 & VP3350 Card Readers

Important: While VP3300 and VP3350 readers have physical chip and tap-to-pay functionality, the Bloomerang Fundraising app only supports swiped transactions and the card readers will have an insert to prevent chip inserts.

Bluetooth Battery & Sleep Modes

When running on battery power, readers automatically enter power-saving modes after idling:

  • VP3300 Readers:

    • Enters low-power mode after 5 seconds of inactivity.

    • Enters sleep mode after 20 seconds of inactivity.

  • VP3350 Readers:

    • Enters low-power mode after 5 minutes of inactivity.

    • Enters sleep mode after 60 minutes of inactivity.

To reconnect after sleep: Press the power button on the reader to re-establish the Bluetooth connection before starting a new transaction.

  • Continuous Power: Connecting either reader to a power source using a USB cable keeps the Bluetooth connection active indefinitely.

For more on connecting and using a Bluetooth card reader, see Instructions for Mobile Card Readers.

Pricing

The tables in this section show WorldPay card reader compatibility, card reader cost, and shipping costs.

Card Reader

iOS

Android

Card Reader Cost

Lightning – VP3350

✓

$139

USB-C – VP3350

iPhone 15

✓

$139

Bluetooth – VP3350

✓

✓

$139

We also offer a USB-A card reader for the web-based Virtual Terminal on Laptop/Desktop Computer (Mac or PC) for $99. For more information, read USB Card Reader for Virtual Terminal.

Shipping Costs

Shipping Method

Delivery Time

Shipping Cost

Ground

4–7 business days

$10

3-Day

3 business days

$25

2-Day

1–2 business days

$65

Shipping and card reader fees will be billed to the account on file.

Order a Card Reader

To order a WorldPay-compatible card reader for the Bloomerang Fundraising app, email Bloomerang Fundraising Support with the following details:

  • Reader type(s) and quantity

  • Contact name, phone number, and email address

  • Shipping address (no PO boxes)

  • Shipping preference

  • Need-by date

Bloomerang Fundraising Support will confirm and process your order. Once shipped, you will receive a tracking number.

Return and Exchange Policy

Return a Card Reader

  • Card readers are eligible for return within 30 days of delivery if they are unopened and unused.

  • Opened or used readers are not eligible for return unless confirmed defective by our team.

  • A restocking fee of $10 will apply to all non-defective returns.

To initiate a return, contact our support team. Returns must be approved prior to shipping the item back.

Exchange a Card Reader

Exchanges are only offered in the following cases:

  • The device is confirmed faulty or defective within 30 days of delivery

  • There was an order or fulfillment error on our part (for example, the incorrect model shipped)

Clients are responsible for return shipping unless the return or exchange is due to a defect or error on our end.

Refunds or exchanges will be processed once the returned item is received and inspected.

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