Use the Bloomerang Fundraising app to easily manage your auction from a mobile device. You can accept registrations, in-person payments, and other forms of payment for your auction through the app.

You can also use the Bloomerang Fundraising app to manage events, donation forms, and peer-to-peer campaigns. For more information, read:

If your volunteers use the Bloomerang Fundraising mobile app to manage your auction, share the Mobile Virtual Terminal Tools for Auction Volunteers video with them. This video doesn't yet reflect the new Bloomerang Fundraising branding and visual layout, but updates are in progress.

After you log in to the app, you can:

Donations, registrations, and auction purchases can be paid for by credit card or eCheck. We also support cash and check for offline transactions.

The app supports card readers for credit card payments. To use a card reader, you can purchase one from us. We offer card readers that connect via Bluetooth, Lightning, or USB-C for $139 each. To request a card reader, email [email protected].

If you use Bloomerang Payments, you can also use Tap to Pay to process card payments.

If you haven't already, download and install the Bloomerang Fundraising mobile app.

To log in to the Bloomerang Fundraising app, use you Bloomerang Fundraising credentials or a temporary access code (if one was assigned to you).

If you have volunteers, you can create a temporary access code that's good for one login session. For more information, read Bloomerang Fundraising App: Creating Temporary Log-in Codes.

After you select an auction form, a dashboard appears that shows the current auction stats across three screens. The first screen shows the percentage of fundraising goal reached and the amount raised so far.

The second screen shows where funds going toward the overall fundraising goal are coming from. They’re broken down into Registration fees, Store Items, Auction Items, GiftAssist, Fund-a-Need contributions, and Payments (donations to the event).

The third screen shows this breakdown in an alternate format without displaying the percentage of goal reached. This view provides an easy visualization of where funds are coming from and how much has been raised so far.

Below the charts showing what’s been raised so far is a Countdown timer for different item categories. Auction Items, Store Items, Fund-a-Need Items, and any custom item categories are displayed showing how much time is left until the category ends.

Beneath the countdown, you can see which auction items are performing the best and which are performing worst as far as the activity on the item or the amount people have bid on these items.

Below the performance widgets are two additional widgets:

To capture a donor’s card information, you can:

To accept and document donations:

To register auction attendees:

If Company Registrations are enabled for the auction, you’ll also see an option to register the attendee as a company on this screen. When Registering as a company is toggled on, you'll see a field to enter the Company Name and an additional toggle to Include all tickets under this company name.

Next, you’ll be prompted to fill in or confirm the attendee’s ticket details. If the attendee has purchased multiple tickets, this is where you can enter guest information.

The last step is taking payment for registration. Like the Payments menu, registrants can choose to pay by credit card, eCheck, check, or cash. Select the payment method they’d like to use first. For credit card and eCheck transactions, registrants can opt in to GiftAssist to offset processing fees.

Enter the payment method for registration. Then, scroll down to Promo Codes and enter any applicable codes for your registrants. When you're ready, tap Process.

On the confirmation screen you can enter any Transaction Notes for the registration. To enter the next auction registration, tap New Registration.

On the Attendees screen, you can:

To view all attendees and monitor their status:

To check in an attendee:

After you check in an attendee, if the attendee has a saved payment method, the checked-in and payment card icons appear by their names.

If you checked in an attendee who doesn’t have a saved payment method, only the checked-in icon appears.

To check in an attendee who doesn’t appear in the Attendees list:

To undo check-in for an attendee, click on their name and click Undo Check In at the bottom of the screen. Their status will be reset to registered.

The image below is what you’ll see when you tap a checked-in bidder’s name. You'll see the bidder's status at the top, name, their seating assignment, and any details about their auction balance. Below the header you can view and edit the attendee’s Ticket Information, Payment Method, Activity, and Notification preferences. Note that Transaction Details will only appear if the attendee has completed a transaction during the auction.

You can change an attendee’s bidder number, even if they have bidder or purchase activity. You must choose a bidder number that isn’t already assigned to someone else. After you change a bidder’s number, their bid and purchase history remains tied to their record.

To change a bidder number:

To unassign a bidder number:

To adjust the attendee’s ticket information, tap the Ticket Information tab. From here, you can make changes to the registrant’s personal and contact information.

If you didn’t add a payment method when you checked in a bidder, you can add one before or when you check out the bidder.

To add a payment method for a bidder before you check out:

To add a payment method for a bidder when you check out:

To change the payment method, select the Payment Method tab and then tap Add Payment Method.

Registrants can choose to pay with credit card, eCheck, check, or cash. For credit card and eCheck, enter the required information in Payment Details. If you use a payment processor other than Bloomerang Payments, you must also and complete the Billing Details section. To save the new payment method, tap Complete.

Tap Activity to view a guest's bids, store item purchases, and Fund-a-Need purchases.

Toggle on Show checkout summary to display only items that the attendee has won or purchased.

From here, you can also fulfill won or purchased items by tapping Bulk Item Fulfillment at the top of the screen.

Tap the items the attendee has received and then tap Fulfill Items at the bottom of the screen.

Finally on the Activity page, you can add items to the attendee’s cart by tapping Add Item at the bottom of the screen.

Locate the auction, store, or fund-a-need item in the list.

Set the quantity or bid amount, and then tap Contribute, Buy, or Bid to add to the attendee’s cart.

Attendees can receive auction notifications via email, text, or Givi. When you tap Notifications, you can view and edit the attendee’s email and text notification settings.

You can also see the History of notifications the attendee has received and resend notifications if you need to.

You can only turn on email notifications if you have the attendee’s email address. Likewise, you can only turn on text notifications if you have the attendee’s phone number. Givi notification settings are managed by the attendee’s mobile device and cannot be viewed or edited from this menu.

Tap Save once you’ve made adjustments to the notification settings.

To send or resend an auction ticket to your attendee, tap the icon in the upper right-hand corner on the Attendee screen. If you don't see this option, you'll need to add an email address and/or phone number in the Ticket Details area.

Then, choose to send via email or SMS. The email address listed will match the email supplied at registration.

For iOS devices, if the SMS option doesn't display a phone number, tap the green link below the Send Via SMS option and then add the attendee's cell phone number.

For Android devices, you'll see the screen below. In order to send a text, you'll need to go back to the Ticket Information screen and add the attendee's phone number then revisit the screen below.

Tap Send when you're ready to send the ticket.

Lastly, if the attendee has made purchases during the auction, you can view their transaction details by tapping the Transaction Details tab. This opens the details for the transaction made in the auction.

Beneath the detailed information about the transaction is the option to Resend Receipt. Tapping the button automatically sends an emailed copy of the receipt to the email associated with the transaction.

The next option from the menu is Items. This is where you can manage items associated with your auction.

This view defaults to the All items tab and shows auction, store, and Fund-a-Need items. You’ll see:

Tapping into the item provides a more detailed look at the item, including Item Activity, Item Information, and Item Fulfillment options. Item Fulfillment for auction items can only be completed when checkout has been opened for the item’s category. Users can fulfill store items at any time during or after the event.

If the auction bidding hasn’t ended, you can place bids on behalf of your attendees from the Items menu. You can place a bid even if the bidder doesn't have a saved payment method yet.

To place bids for bidders:

You can purchase store items on behalf of attendees, even after the category has ended. You can put store items in an attendee’s cart even if the attendee doesn't have a saved payment method yet.

To purchase store items for attendees:

You can add a store item for multiple attendees at once, which is called a bulk purchase. You can include attendees even if they don’t have a saved payment method yet.

To bulk purchase store items:

You can purchase contributions to Fund-a-Need items on behalf of your attendees, even if the item category has ended. You can put fund-a-need contributions in an attendee’s cart even if the attendee doesn't have a saved payment method yet.

Contributions are how attendees fund specific needs for your organization. Attendees don’t receive the item they purchase.

To purchase fund-a-need items:

You can purchase contributions to Fund-a-Need items for multiple attendees at once, which is called a bulk contribution. You can include attendees even if they don’t have a saved payment method yet.

To purchase bulk contributions:

If you haven’t already, open the auction checkout. When checkout is open, you can help your attendees pay for their items.

To open the auction checkout:

After you open the auction checkout, you can pay for items on behalf of bidders and attendees. You can pay now or pay later.

To pay now for one bidder:

To pay now for multiple bidders:

To mark that a bidder will pay later:

To fulfill paid auction items:

As you move bidders through checkout, you can view the status of all your bidders.

To view who is pending payment, who has paid but hasn’t received their items, and who has completed checkout: