When the bidding time ends on an auction, you can:

This article explains how to use the web Virtual Terminal on your computer. For information about how to use the Bloomerang Fundraising mobile app on your mobile device, read Bloomerang Fundraising App: Managing Auction Donations, Registrations, and Bids.

For a quick-start tutorial on auction checkout, watch this video.

If your volunteers are using the web Virtual Terminal for managing your auction on a computer, feel free to share this video with them:

To open checkout for your auction:

If you have items with unmet reserve prices or items with no bids, a Review Items alert appears at the top of this summary. Skip to this section of the article to learn how to review those items.

After you open checkout, your Givi bidders are prompted to complete payment for their items within the Givi app.

Bidders who pay within Givi will automatically move to Paid status when they pay for all of their items and check out in the app. You can mark them as checked out once they pick up their physical items.

Use the Virtual Terminal to process payments for bidders who don't use the Givi app or who are paying by cash or check.

To handle payment for guests in the Virtual Terminal, you can work on an individual basis or use the checkboxes next to the bidder numbers to select Pay Now for multiple bidders and automatically charge the payment method on file. Any balance owed will be paid and the bidder's status will be updated to Paid.

For individual attendees who don’t have a saved payment method:

To pay now in the Virtual Terminal:

To pay later in the Virtual Terminal:

Back in the checkout table, you can now mark your bidder as checked out.

You can view transaction details at any time by clicking View Transactions.

Let's take a look at a bidder who may need a few changes made before checking out. In the next two sections, we'll look at how to fulfill purchased items and remove unwanted items.

For paid auction items and store items/purchases, you can click the Fulfill button in the Actions column once a guest receives their items or uses something like a drink ticket.

The time and date of fulfillment will be recorded once you've taken this action, and the table will update to say "Item Received." If you need to cancel fulfillment, click the Fulfill button again, then click Cancel.

If you'd like to change the price of an item before checking out a bidder (for example, if someone bought quite a few items and you'd like to discount something), click the pencil icon next to the item total to change the price.

Adjust the price and click Confirm.

If you'd like to completely remove an item from a bidder before checking them out, click Remove in the Actions column.

A modal will appear asking if you'd like to proceed with removing the item. It will be assigned to the next highest bidder listed in the modal. Once you click Proceed, the item will be removed from the current bidder's summary.

You can use the bulk edit feature on the Checkout tab to send notifications for several attendees at once.

First, click the checkbox next to the name of each attendee to whom you’d like to send a notification. From the drop-down, select Send Notification. Then, click Apply.

You'll be prompted to draft your notification and then click Confirm to send it.

You'll then be asked to click Send to send your message to the selected recipients.

To learn more about auction notifications, check out this article.

If a guest needs to leave early and they'd like to pay for store items, drink tickets, or physical items before they leave, you can click Pay Balance to pay for fulfilled store and won auction items from checked-out categories. To view details of their pending charges for categories that are still open along with their balance for checked-out categories, click on their name.

Winning is the amount for items a bidder is currently winning in categories that are still open. The Balance is what can billed right now from closed categories and purchases. Billed shows the complete amount billed for won items, store items/purchases, and fund-a-need items. Click Pay Now to process payment for the balance.

The balance will clear and only the Winning items will show as unpaid. If the bidder wins an item, you can run their payment when you open checkout for the category the item is in.

If you have any items that did not meet their reserve price or any items with no bids, you'll see the following message along the top of the Checkout Review modal when you initially attempt to open checkout for a category.

Click Review Items to see the item or items that did not meet the reserve price or didn't receive any bids.

If the price doesn't meet the reserve but you're ready to move the item to checkout anyway, click Accept Highest Bid. The highest bidder will be able to complete their purchase of the item, and it will be removed from Reserve Not Met Items tab.

For Items with No Bids, you can click Assign Winner in the item table if you want to enter a winning amount for a bidder.

Click the Assign New Winner button at the top of the item details modal.

Click Assign Winner next to the desired bidder, enter a winning bid amount, and click Confirm.

The new winner will be assigned and the winning bid details will automatically update.

Once you've taken care of any items that didn't meet the reserve or had no bids, you can proceed with opening checkout for the category and following the steps previously detailed to get bidders paid up and checked out.

Anywhere you see View Transactions listed in payment confirmation messages or in the checkout tables offers a way to view the transaction details for a bidder.

Clicking View Transactions in the Checkout table will open a quick view of the attendee's transactions. You can click the transaction number to access the complete transaction details.

You can also access the transaction details page from within an attendee's Checkout Summary by clicking Transactions.

When you land on the transaction details, the Billed Transaction Details section displays Won Auction Items, Purchased Items, and Fund-A-Need Items purchased in the single transaction.