This article explains how to add packages to a Bloomerang Fundraising event.
Note: After an attendee purchases a package, they cannot change their selection. To select a different package, you must void or refund the transaction and purchase a different package. For more information about voiding and refunding transactions, read How do I Issue a Refund?
At least one package must be created before your event can become active. You'll create packages for each unique pricing and registration option. They can be used for tickets, tables, sponsorship, merchandise, and more. All event packages send Event Registration receipts after purchase, which cannot be customized. For more information about receipts, read Form-Level Receipts.
Tip: To set up a free RSVP-only event, create an event and add a package with a cost of $0.
To view a quick-start tutorial on adding an event package, check out this video.
Create a Package
To create a ticket package:
In the main navigation, click Forms.
Select the event form you’re adding a package to.
In the form menu, click Events.
Click Edit on the event you’re updating.
Select the Packages tab. On this page, you can create ticket packages or package groups to help organize your packages.
Click Add New Package.
Enter a Package Name.
(Optional) Enter a Package Description. Use the editing options to format the text as needed.
Tip: If you want to encourage registrants to use promo codes for a package, you can add promo code instructions in this text box.
(Optional) To make the package private, enable Private Package. Private packages are only accessible through a URL that you share. They will not appear in the package listing on the public-facing form.
Tip: You can copy the private package URL on the main package listing after you save your package settings. Click Copy URL, then paste the URL in an email or other communication.
(Optional) To set a start date and end date for the package:
Enable Include registration start and end dates.
Enter the dates, or use the calendar tool to select the dates.
Set the Start Time and End Time.
Set Tickets and Limits
Note: Your event package must include at least one ticket.
To configure tickets and limits:
In Tickets Included, enter the number of tickets included in each package purchase.
In most cases, this will be 1.
If you are setting up sponsorship packages that reserve multiple seats or an entire table, enter the number of seats included.
In Default Quantity, enter the default number of tickets that should be preselected for registration on the public form. Bloomerang recommends setting this to 0. The maximum Default Quantity is 100.
In Max Available per Event, set the number of packages available for purchase. To set an unlimited maximum, enter 0 (zero) or click the infinity symbol.
In Max Available per Transaction, set the number of packages a registrant can purchase per transaction. This number can also be set to Unlimited, but can’t be greater than 100.
(Optional) If you have the Giving Essentials or Giving+ package, you can enable Include Scannable QR Ticket with package to send a QR code with each ticket. Scan this QR code to check the attendee in on the Attendees tab.
(Optional) If you enabled Request attendee details per ticket in Event Settings, this setting appears in the package. If you enable it in the package, the purchaser must enter contact information for each guest .
For more information about configuring the field labels for attendee details, read Events: Attendee Fields.
Set the Package Price
To set the package price:
In Price, enter the price of one package.
(Optional) In Fair Market Value, enter the non-tax-deductible portion of the package price. This value is populated in reporting.
(Optional) To configure early-bird pricing:
Turn on early bird discount.
Enter the Discount Amount in dollars or as a percentage.
Enter the cutoff date and time.
The package price automatically updates to reflect the discount on the public-facing form.
(Optional) To configure multi-package discounts:
Enable Include a multi-package discount.
Enter the new price of one ticket for each quantity of packages purchased. Do not enter the discount amount.
For example: If you want registrants to pay $5.00 per ticket when they purchase two packages at a time, enter 5.00 next to 2 packages.
Add Custom Fields
After you add Custom Event Fields, you can associate fields with a package.
For example: If you want to collect a t-shirt size for each participant who selects this package, create a custom field for T-shirt Size. Then, in Custom Event Fields, associate that field with the package. When you’re finished, click Add New Package or Cancel.
To change the order in which packages are listed, go to Event Builder. From there, you can click and drag packages and package groups to change their order.
Create a Package Group
If you have many packages, you can organize them into groups.
To create a package group:
Click Add New Package Group.
Enter a Group Name and an optional Description. The group name and description appear on your public registration form.
Assign Packages to the group.
Click Add New Package Group.
To manage package groups:
To collapse a package group, click Hide.
To add or remove packages from a group, click Edit.
Note: To delete a package group, first remove all packages from the group.
Deactivate and Clone Packages
To activate or deactivate a package or package group, click the toggle switch next to the package or package group name in the main package listing.
The main listing also displays basic information about each package and how many of each type have been sold.
To edit or delete a package, click Edit or Delete in the main listing.
Note: You cannot delete a package after it has been sold.
To clone a package:
In the main listing, click Clone.
Click Yes, clone the package.
The cloned package has the same name as the original, with word “copy” added.
Tip: If your entire event is private, use caution when marking individual packages as private. If you have all private packages and a private event, registrants won’t see the private packages if they reach your event through the URL associated with the private event as a whole. It’s easier to manage if you make either the event private or only certain packages private.
To create custom fields to associate with packages, read Events: Custom Fields.
You can also add promo codes: Events: Promo Codes.