Use promo codes to discount event registrations in Bloomerang Fundraising. Promo codes can help you promote early bird pricing and encourage registrants to sign up for events faster, among other benefits.
You can add multiple promo codes to a single package, or individual promo codes to separate packages. During checkout, registrants enter the promo code(s) to apply the discount to eligible packages.
Important: Promo codes apply only to the packages you associate them with. If you do not select a package, the promo code does not apply to that package.
To view a quick-start tutorial on adding a promo code for an event registration, check out this video.
Go to the Event Settings Page
To create and manage promo codes, go to the Event Settings page:
In the main navigation, click Forms.
Select the event form you’re adding a promo code to.
In the form menu, click Events.
Click Edit on the event you’re updating.
Create Promo Codes
On the Event Settings page, create a promo code:
Select the Promo Codes tab.
Click Add New Promo Code.
In the Promo Code field, enter the code registrants will enter at checkout.
Note: Promo codes are limited to 30 characters and must contain only letters and numbers.(Optional) In the Description field, enter a description for the promo code. Promo code descriptions are for internal use only.
Select Amount Discount or Percentage Discount for the discount type.
In the Discount text box, enter the dollar or percentage amount for the discount.
In the Max Uses Overall text box, enter the maximum number of times the promo code can be used across the event (the default number is 1). To allow unlimited uses, click Unlimited
.In the Max Uses Per Transaction text box, enter the maximum number of times the promo code can be used in a single transaction (the default number is 1). To allow unlimited uses, click Unlimited
.(Optional) To set a start date and end date for the promo code:
Turn on Enable Start and End Dates.
Enter the dates, or use the calendar tool to select the dates.
Select the packages the promo code applies to. Click Select All to select all packages.
Click Add New Promo Code.
Manage Promo Codes
After you create a promo code, you can manage it by doing the following:
On the Event Settings page, select the Promo Codes tab.
On the Promo Codes page, do any of the following:
To enable or disable a promo code, click the toggle switch.
To edit a promo code, click Edit. You can edit the promo code name, description, discount type, amount, max uses, dates, or packages.
To delete a promo code, click Delete.
To reorder a promo code, drag and drop the promo code in the Promo Codes list.
Tell Registrants about Promo Codes
If you want to encourage registrants to use promo codes, you can add instructions or prompts throughout the checkout process.
Package Descriptions
You can add information about promo codes to packages that are eligible for promo code discounts. For example, in a package’s Package Description text box, you can add: Have a promo code? Enter it at checkout to apply your discount.
To add promo code instructions to a package, follow the steps in Event Packages. In the Package Description text box, add your instructions.
Registration: Tickets Page
You can use Event Builder to add promo code information to the page where registrants will purchase tickets. For example, you can add a Text widget to the ticket listings with wording such as Enter promo code at checkout to receive your discount.
Test Promo Codes
Complete a test event registration with a package that is eligible for the promo code. The registration process shows you how the promo code will function on the form for registrants.
Complete a Test Registration
Tip: To test the full registration process without paying for a package, first create a promo code with a $0 amount discount (or a 100% percentage discount) that you can enter at checkout.
To test a promo code:
Within the form you’re managing, click View Form.
Go through the registration process.
At checkout, enter the promo code.
Confirm the discount applies to the appropriate package(s) before you complete the transaction. You do not have to complete the test transaction.
Troubleshoot Promo Codes
If a promo code does not apply during checkout for a registrant or during a test, confirm that:
The promo code is active
The promo code is within the start and end date range (if you included start and end dates)
The promo code has not reached its Max Uses Overall limit
The promo code has not reached its Max Uses Per Transaction limit
The promo code is associated with the package(s) selected
The registrant entered the promo code correctly (for example, no extra spaces)
Void Test Transactions
If you complete a test registration, you can void the transaction so the event doesn’t count that registration as an attendee.
To void the transaction:
On the Event Settings page, select the Attendees tab.
From the table, click the Transaction ID you want to void.
On the Transaction Details page, click Void Transaction.
On the confirmation screen, click Yes, void this transaction.
Bloomerang Fundraising voids the transaction.