Express Donate is a feature that provides more opportunity to simplify the giving process and makes it possible for donors to use a digital wallet as the first step of the donation process. Donors choose an amount, tap a wallet, and confirm on their device. As a result, donors can bypass the additional form fields and can give in just a few clicks.
Nonprofits who turn on Express Donate see up to a 55% improvement in donation conversion rates.
The digital wallets available depend on your payment processor:
| Bloomerang Payments | Worldpay and other processors |
Included, no setup required | Available after setup | |
Google Pay | Included, no setup required | Not available |
Available after setup | Available after setup |
Note: Apple Pay, Google Pay, and Venmo appear only on compatible devices, and only when the donor has set up that wallet.
Express Donate and Bloomerang Payments
If you use Bloomerang Payments, Apple Pay and Google Pay come standard on your account, so Express Donate is available without any wallet setup.
Express Donate is enabled by default on eligible Bloomerang Payments forms, including:
All new forms you create.
All forms you clone from existing forms, even if Express Donate is disabled on the original form you cloned.
You can disable Express Donate on any individual form.
Enabling Express Donate
If you use Bloomerang Payments, Express Donate is likely already enabled. Follow the steps in this section to confirm the setting is enabled or to disable it.
Tip: If Express Donate is currently disabled for one or more forms, check the Forms and Events page for a banner with the option to enable Express Donate for all eligible forms at once.
Donation Forms
In your donation form’s control panel, navigate to the Donations area of Form Settings.
On the Settings tab, turn on the Enable Express Donate toggle.
Peer-to-Peer
In your peer-to-peer form’s control panel, navigate to the Donations area of Donation Setup.
On the Settings tab, turn on the Enable Express Donate toggle.
Auctions
Note: Express Donate is not currently supported with registrations.
In your auction form’s control panel, navigate to the Donations area of My Auction.
On the Settings tab, turn on the Enable Express Donate toggle.
Requirements
To enable Express Donate, your organization must have:
A multistep donation form.
No required Legal field.
Note: Fields (including those that are normally required) will not be displayed until the Confirmation page, where donors can optionally submit a response.
If you have at least one unmet requirement, you’ll see an expandable Check Eligibility menu that, when expanded, will display a checklist specific to your organization/form that details which requirements you’ll have to meet.
The toggle to turn on Express Donate will be disabled until all requirements are met. As you can see from the image below, you’ll be linked to more information depending on the specific requirement that needs to be met to enable the feature.
If you have any questions regarding the requirements needed to enable Express Donate, please reach out to [email protected].
What Donors See
Donation Forms/Auctions
Peer-to-Peer
On the Choose Your Gift step, donors choose their donation frequency and amount, select a digital wallet, and submit their donation. Which wallets appear depends on your payment processor, the donor's device, and the wallets the donor has set up.
If you have any of the following fields on your form, they will appear on the Confirmation page after the receipt, in the order they would normally display on the donation form:
Don’t share my name publicly (System Field)
Phone (System Field)
I would like to get news and updates from {OrgNameHere}! (System Field)
Employer (System Field
You can edit the Heading of this area and the Send button text on the Confirmation step in Form Builder, Campaign Builder, or Event Builder.
If you’ve enabled matching gifts on the form, the matching gifts widget will also appear on this page.
Reporting
What Donor Information Will My Organization Receive?
When Express Donate is enabled, you receive the following information from donors who pay with a digital wallet (Apple Pay, Google Pay, PayPal, or Venmo):
First Name
Last Name
Email
Mailing Address data that includes:
Address
City
State
Zip
Country
Billing Address data that includes:
Address
City
State
Zip
Country
How Do Express Donate Transactions Appear in Reports?
Note: If you use Bloomerang Payments, view your transactions on the Payments page. If you use Worldpay or a processor other than Bloomerang Payments, view your transactions on the Batches and Settlements page.
Venmo and PayPal transactions show in the Unfunded column as PayPal transactions. (Remember, all PayPal transactions are still handled through your PayPal account.)
However, when viewing transactions, you'll notice under Transaction Details that Venmo transactions display as PayPal via Venmo.
Apple Pay and Google Pay transactions in Batches and Settlements show in the Unfunded column as Visa transactions.
When viewing transactions, you'll notice under Transaction Details that Apple Pay transactions show as Visa via Apple Pay, and Google Pay transactions show as Visa via Google Pay.
To learn more about transactions and reports, check out this article.