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Raiser's Edge [ImportOmatic]

Updated over 2 weeks ago

Bloomerang Fundraising has three integrations for Raiser's Edge: ImportOmatic, Importacular, and NXT.

Please note: You can view Omatic's support documentation related to the ImportOmatic integration here.

You can download a spreadsheet that shows which fields in Bloomerang Fundraising map to associated fields in Raiser's Edge ImportOmatic - it's attached to this article!

Online, Bloomerang Fundraising offline transactions, and peer-to-peer verified offline transactions will be exported.

Contents:

Getting Started

To view a tutorial on pulling mapping object data, click the video below.

Please note: Qgiv by Bloomerang is now Bloomerang Fundraising! This video does not yet reflect the new branding and visual layout of the Bloomerang Fundraising platform. Updates are in progress, so check back soon!

To get started with the Raiser's Edge integration, you'll need to get mapping object data from your instance of Raiser's Edge. To do this, log in to Raiser's Edge and click Query, followed by New Query in the navigation along the side of the screen.

A pop-up will appear in which you'll choose which Query Type you'd like - this is up to you. You'll want to select Dynamic for the Query Format.

The types of queries and their associated output are listed below:

Fund

  • Output

    • Fund ID

    • Description

      • Fund information

Appeals/Packages

  • Output

    • Appeal ID

    • Description

    • Package ID

    • Description

      • Appeal Information

      • Packages

Events/Price Units

  • Output

    • Event ID

    • Event Name

    • Unit

      • Event Information

      • Prices

Once you've selected your type, click OK. On the resulting screen, you'll need to choose the filters you'd like that will determine the records that are output.

To run a query, highlight the query back in the main Query window and click Export. Make sure Include Header is selected. This will result in a CSV file of your query data.

Integration Configuration in Bloomerang Fundraising

Now log in to Bloomerang Fundraising to configure the integration with Raiser's Edge.

To set up the integration, click the Integrations icon along the left side of your screen.

Integrations nav item.png

Locate the Raiser's Edge - ImportOmatic tile in the CRM section and click Connect.

RE ImportOmatic Connect tile.png

Click Connect again.

RE ImportOmatic Connect Integration modal.png

General Settings

You'll be taken to a screen where you can configure your settings.

RE ImportOmatic General Settings.png

Settings are organized into tabs along the left side of the page. You'll be prompted to Save after you make changes on a tab.

Save and Cancel buttons.png


On the General tab, use the calendar to choose the Export Data Starting On date. If you'd like to export data from a date prior to the current date, you can set your calendar accordingly so historical transaction data will be exported.

IMPORTANT: The date you set aligns with the transaction dates you'll be exporting. If you set the date to today, only transactions from today and future dates will be exported.

The Export Data Ending On field lets users input a date to end exports from the integration. Leave this field blank if you want the integration to export indefinitely.

Export Settings

The next tab houses the Export settings.

RE ImportOmatic Export Settings.png

Exclude Offline & Matching Donations, when toggled on, excludes offline and matching donations from exports.

IMPORTANT: If you choose to export offline and matching donations, only verified transactions will be included.

Below the Exclude Offline & Matching Donations toggle button, you’ll see a toggle labeled Add Extra Info Into Separate Columns. When you toggle on this option, any of the selections you make in the Add Extra Info to Gift Reference Field will be exported to its own column instead of as a string of information.

Next, you'll see the Export Custom And Dedication Field Data toggle.

Enabling this will append custom and dedication field data at the end of the export in the following order:

  1. Non-event participant custom fields in order by ID (which should align with date created, but that should not be relied on)

  2. Event participant custom field data in order by ID (which should align with date created, but that should not be relied on)

  3. Dedication fields in order by ID (which should align with date created, but that should not be relied on)

Please note: For both of the toggle options listed, you'll need to update the ImportOmatic profile manually so that the custom fields and extra info fields are mapped. The best way to do this is to export an import file and update the IOM profile based on the field order. This should happen EVERY TIME a new custom or dedication field is added or each time you add an extra info field. Omatic should be contacted for help on altering the IOM profile.

You can find their contact information at the following link: Omatic Support Page

Import

In the Import section, you can upload CSV files for Funds, Campaigns, Appeals and Packages, and Events and Price Units.

RE ImportOmatic Import tab.png

The values you upload in this area will provide the options you see in the drop-down menus on the Default Values tab.

Default Values

On the Default Values tab, choose a Fund, Campaign, Appeal, and Event from the drop-down menus. The selections you make here will be your default mapping locations for transactions that cannot be mapped elsewhere. Selecting a Fund is mandatory, but Campaigns, Appeals, and Events are optional selections.

RE ImportOmatic Default Values.png

Event is only applicable if you have the Event Module installed in Raiser's Edge. If you don't, just select Unmapped. If you're mapping Bloomerang Fundraising packages to Event Price Units in Raiser's Edge, the package and event price unit must match exactly. If not, any matching records will fail to import in ImportOmatic. If this does happen, you have the opportunity to reconcile it in ImportOmatic.

Extra Info

If there’s any extra information you’d like to add to the Gift Reference field in Raiser's Edge upon export, you can choose from the options in the drop-down menu on the Extra Info tab.

Please note: This value will be automatically truncated to 254 characters to match Raiser's Edge field limits.

RE ImportOmatic Extra Info tab.png

You can make multiple selections. They’ll appear one at a time below the drop-down menu as you select them.

Not all information is available for each transaction type (e.g. Participant Name will only show up for peer-to-peer registrations).

Optional Mappings

Once you’ve saved, click the Mappings tab to display your Optional Mappings options. This is where you’ll configure mappings if you’d like specific data sets mapped to something other than the default values in the settings area.

List of optional mappings in optimized UI - Bloomerang.png

Mappings can be grouped by Mapping Type or by Form using the Group by drop-down menu.

Group by drop-down.png

You can also filter your mappings to display only specific Mapping Types or only certain Forms and Events.

Mapping and Form filters.png
Expanded Mapping Type filter - Bloomerang.png
Expanded Forms filter - Bloomerang.png

To add a new mapping, click the Add New Mapping button and then select the Mapping Type from the drop-down.

Export and Add New Mapping buttons.png

For example, if you’d like to export data for a specific form, select Standard Donation Form > Form from the drop-down menu. Then, use the Form drop-down to select the form.

Form Mapping Type in Add New Mapping modal - Bloomerang.png

If you’d like to exclude the Bloomerang Fundraising data from your exports, check the box labeled Exclude from Export.

Excluding can be useful for something like a $0 category for a peer-to-peer campaign.

If you’d like to export the data to ImportOmatic, do not check the box, and then select the Fund, Campaign, Appeal, and Event values.

RE ImportOmatic Mapping values.png

When you’ve configured your mapping, click Add Mapping.

Add Mapping button.png

You can Edit or Delete a mapping by clicking the three dots at the right side of the mappings table.

Edit and Delete Mapping options.png

If you’d like to delete multiple mappings, check the box next to the mapping’s names, and then click Delete Mappings at the top of the table.

Delete Multiple Mappings option - Bloomerang.png

The process is similar for each data set shown in the Optional Mappings area. There may be some slight variations in how many choices you have in each drop-down.

For example, if you’re mapping restrictions, you’ll see another drop-down menu, and still another if you’ve set up sub-restrictions.

Optional Mapping Restriction - Bloomerang.png

When mapping events, you’ll be given the option to drill all the way down to event packages, if desired.

Optional Mapping Event - Bloomerang.png

You can also map text campaigns:

Optional Mapping Text Campaign - Bloomerang.png

Peer-to-peer events just require a form selection and export destination.

Qgiv Optional Mapping P2P Event.png

You can choose to export other peer-to-peer data, as well.

Peer-to-Peer Classifications

Qgiv Optional Mapping P2P Classification.png

Peer-to-Peer Categories

Qgiv Optional Mapping P2P Category.png

Peer-to-Peer Restrictions

Qgiv Optional Mapping P2P Restriction.png

Peer-to-Peer Store Purchases

Qgiv Optional Mapping P2P Store.png

You can also map auction transactions.

Auction

Qgiv Optional Mapping Auction.png

Auction Restriction

Qgiv Optional Mapping Auction Restriction.png

Auction Package

Qgiv Optional Mapping Auction Package.png

Auction Item

Qgiv Optional Mapping Auction Item.png

Running an Export and Export History

When you’re ready to run an export, click Export, which is located in the upper-right corner of your settings window.

Export and New Mapping buttons.png

Please note: If you're exporting for the first time or have a large number of transactions to bring over, we'd recommend setting your export start and end dates to export one week at a time to avoid hitting API limits.

A CSV file containing your data will be automatically downloaded. Once you've downloaded your export file, you're ready to upload it into Raiser's Edge using the steps you learned during your training with ImportOmatic!

In Bloomerang Fundraising, you’ll receive a message in a pop-up alerting you that your export was completed.

Successful Export message.png

Clicking View Export History will open the Export History Report, but will display only the records associated with this export.

At the top of your integration management screen, you’ll see an Export History tab. Here, you’ll see some basic information about your past exports, including the Export ID, Date and Time, Status, and Total Transactions.

Clicking the Export ID will take you to the more detailed Export History report, filtered by the transactions that were exported in that batch.

Export History tab.png

To view the full Export History report, click View All Export History.

When you do so, you’ll open the Export History Report, which includes a table which details all exported records across your service integrations.

Export History Report table.png

Follow the link to learn more about the Export History Report.

Backing Up, Re-Authenticating, or Deleting the Integration

If you have a lot of optional mappings, you may want to back them up to a CSV file. This is useful if you need to deactivate a service or adjust your connection and want to make sure your mappings are safe.

Click the Mappings Backup link to access the Mappings Backup & Recovery settings.

Mappings Backup link.png

From here, you can download your mappings as a CSV file, as well as upload a previously downloaded backup file.

Mappings Backup and Recovery settings.png

The Re-authenticate link lets users reconfirm their integration credentials or enter credentials for a different account.

Re-authenticate link.png

When you click Re-authenticate, you'll be prompted to Activate the integration or Cancel the reauthentication process. Clicking cancel keeps the integration set up the way it was before clicking Re-authenticate.

If this service integration is no longer needed, it can be deleted by clicking Delete Integration in the left-hand navigation.

Delete integration link.png

You'll be prompted to confirm your choice to delete the integration by typing the word DELETE.

Delete integration modal.png

After deleting the service integration, if you need to re-enable it you can reconnect just like when you originally set up the service integration.

To save you time and prevent you from accidentally creating duplicate records, you'll be prompted to Restore export history when you establish your integration again. Note that this will not import any past integration settings. If you would rather start with a clean slate, select Start from scratch instead.

Restore export history.png

Enabling the Service Integrations Notification

To be notified via email when a service integration becomes inactive, the integration is locked for an extended period, or a transaction fails to export, you can turn on the Service Integrations notification.

Services Integrations Notification.png

To manage notifications, navigate to the Notifications area of your org-level control panel.

Notifications navigation in Settings menu.png

Click Manage for each user you’d like to receive the notification.

Then, search for Service Integrations at the top of the screen, or scroll down to Service Integrations in the System Notifications section.

Notifications search bar with service integrations pulled up.jpg

Check the box next to the notification to activate it.

Services Integrations Notification close-up of title.png

Scroll to the bottom of the screen and click Save Settings to save your changes.

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