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Little Green Light

This article explains set up and mappings for Bloomerang Fundraising’s Little Green Light integration.

Updated over 2 weeks ago
  • Click here to download a spreadsheet of information we send to Little Green Light by default during export, when applicable.

  • Click here to download a spreadsheet of additional fields in Bloomerang Fundraising you can map to Little Green Light.

Please note: Online, offline, and peer-to-peer offline verified transactions are exported. Refunds, voids, and chargebacks are not exported.

Getting Started

To set up the integration, click the Integrations icon along the left side of your screen.

Integrations nav item.png

Locate the Little Green Light tile in the CRM section and click Connect.

LGL Connect tile.png

Enter your Little Green Light API Key and then click Connect again.

Pro tip: You can find your API Key in your Little Green Light account by navigating to Integration Settings and then clicking LGL API.

LGL Connect Integration modal.png

General Settings

You'll be taken to a screen where you can configure your settings.

LGL General Settings.png

Settings are organized into tabs along the left side of the page. You'll be prompted to Save after you make changes on a tab.

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On the General tab, use the calendar to choose the Export Data Starting On date. If you'd like to export data from a date prior to the current date, you can set your calendar accordingly so historical transaction data will be exported.

IMPORTANT: The date you set aligns with the transaction dates you'll be exporting. If you set the date to today, only transactions from today and future dates will be exported.

The Export Data Ending On field lets users input a date to end exports from the integration. Leave this field blank if you want the integration to export indefinitely.

In the Frequency drop-down, choose Manual, Hourly, Daily, or Every 15 Minutes exports.

If you choose Daily exports, you’ll also be able to choose the time (Eastern) for the export to occur.

Frequency drop-downs.png

Beneath the Frequency drop-down is the Maximum Transactions field. This required field specifies the maximum number of transactions Bloomerang Fundraising will export to the integration at a single time. The default setting is to export a maximum of 100 transactions. You can adjust this number higher or lower, but the number field cannot be blank.

Also note that smaller limits provide a safer export, reducing the likelihood of export issues due to a service interruption.

Export Settings

The next tab houses the Export settings.

LGL Export Settings.png

Exclude Offline & Matching Donations, when toggled on, excludes offline and matching donations from exports.

IMPORTANT: If you choose to export offline and matching donations, only verified transactions will be included.

  • The Exclude Facebook Donations toggle excludes donations made through Facebook.

  • The Enable Soft Credits toggle enables the exporting of soft credits for peer-to-peer transactions.

  • The Override Anonymous toggle overrides the anonymity settings on the Bloomerang Fundraising form. When enabled, exported gifts and new constituent records will not be marked “Anonymous.” If the toggle is turned off, each transaction's anonymous field will be respected.

  • The Export GiftAssist as Separate Line Item toggle makes it possible to export GiftAssist as a separate line item from the donation itself.

This is particularly useful when exporting transactions that have multiple line items, such as an event registration with an additional donation. If Export GiftAssist as Separate Line Item is enabled, the GiftAssist amount will appear as a separate part of the transaction. If Export GiftAssist as Separate Line Item is not enabled, GiftAssist will be divided evenly among each of the transaction's line items.

When enabled, the Override Opt-In toggle will override opt-in/opt-out selections when creating new constituent records. The Communication Tags for new constituents will not be set to “Do not call,” “Do not email,” or “Do not mail.”

Default Gift Category

Use the drop-down to set the default category for gifts. Your default options are Donation, Matching Gift, Pledge Payment, Recurring, or Recurring - Monthly, but you can add, edit, or remove gift categories in Little Green Light.

Constituent Acknowledgment Preference

In this drop-down, you can select Prefers email, Prefers mail, or Prefers none as the default acknowledgment preference for donors when new constituent records are created.

Matching Logic

Finally, you can set the integration’s matching logic using the Individual Constituent Matching Logic and Company Constituent Matching Logic drop-down menus.

The options here determine how the integration will identify existing records in the CRM to import Bloomerang Fundraising information to if they're already in the database.

Using the "Last Name" options, the matching logic can match records by household, so if two people with the same last name, street address, and zip code donate, the integration can apply the gift to an existing record without creating a new record.

For example, Robert Smith can donate as "Mr. and Mrs. Smith" or Jane Smith, who lives at Robert Smith's address, can make a donation and the matching logic will apply the gift to Robert Smith's record in the database.

IMPORTANT: In the case of “Email OR” matching, both sides of the OR statement are equally weighted. In other words, if you select “Email OR (First Name AND Last Name AND Zip Code),” the integration will prioritize finding matching name and zip code equally with finding a matching email address, rather than looking for a matching email address before moving on to other criteria. In the event the system finds two different records with matching criteria, tiebreaker logic will determine which record to match with.

LGL Individual Constituent Matching Logic.png
LGL Company Constituent Matching Logic.png

Default Values

On the Default Values tab, choose a Campaign, Fund, Appeal, Event, Acknowledgment Template, Team Member, and Constituent Group from the drop-down menus. The selections you make will be your default mapping locations. You can select Unmapped if you do not want any value to be used.

Please note: When a new Constituent record is created, it is automatically assigned the “Qgiv” Group in addition to any Group mapping you choose here.

LGL Default Values.png

Extra Info

If there’s any extra information you’d like to add to the Notes field on the Gift record in Little Green Light upon export, you can choose from the options in the drop-down menu on the Extra Info tab.

LGL Extra Info.png

You can make multiple selections—they’ll appear one at a time below the drop-down menu as you select them.

Not all information is available for each transaction type (e.g., Participant Name will only show up for peer-to-peer registrations).

Optional Mappings

Once you’ve saved, click the Mappings tab to display your Optional Mappings options. This is where you’ll configure mappings if you’d like specific data sets mapped to something other than the default values in the settings area.

List of optional mappings in optimized UI - Bloomerang.png

Mappings can be grouped by Mapping Type or by Form using the Group by drop-down menu.

Group by drop-down.png

You can also filter your mappings to display only specific Mapping Types or only certain Forms and Events.

Mapping and Form filters.png
Expanded Mapping Type filter - Bloomerang.png
Expanded Forms filter - Bloomerang.png

To add a new mapping, click the Add New Mapping button and then select the Mapping Type from the drop-down.

Export and Add New Mapping buttons.png

For example, if you’d like to export data for a specific form, select Standard Donation Form > Form from the drop-down menu. Then, use the Form drop-down to select the form.

Form Mapping Type in Add New Mapping modal - Bloomerang.png

If you’d like to exclude the Bloomerang Fundraising data from your exports, check the box labeled Exclude from Export.

Excluding can be useful for something like a $0 category for a peer-to-peer campaign.

If you’d like to export the data to Little Green Light, do not check the box, and then select the destination mapping locations.

LGL Optional Mapping locations.png

When you’ve configured your mapping, click Add Mapping.

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You can Edit or Delete a mapping by clicking the three dots at the right side of the mappings table.

Edit and Delete Mapping options.png

If you’d like to delete multiple mappings, check the box next to the mapping’s names, and then click Delete Mappings at the top of the table.

Delete Multiple Mappings option - Bloomerang.png

The process is similar for each data set shown in the Optional Mappings area. There may be some slight variations in how many choices you have in each drop-down.

For example, if you’re mapping restrictions, you’ll see another drop-down menu, and still another if you’ve set up sub-restrictions.

Optional Mapping Restriction - Bloomerang.png

When mapping events, you’ll be given the option to drill all the way down to event packages, if desired.

Optional Mapping Event - Bloomerang.png

You can also map text campaigns:

Optional Mapping Text Campaign - Bloomerang.png

Peer-to-peer events just require a form selection and export destination.

Qgiv Optional Mapping P2P Event.png

You can choose to export other peer-to-peer data, as well.

Peer-to-Peer Classifications

Qgiv Optional Mapping P2P Classification.png

Peer-to-Peer Categories

Qgiv Optional Mapping P2P Category.png

Peer-to-Peer Restrictions

Qgiv Optional Mapping P2P Restriction.png

Peer-to-Peer Store Purchases

Qgiv Optional Mapping P2P Store.png

You can also map auction transactions.

Auction

Qgiv Optional Mapping Auction.png

Auction Restriction

Qgiv Optional Mapping Auction Restriction.png

Auction Package

Qgiv Optional Mapping Auction Package.png

Auction Item

Qgiv Optional Mapping Auction Item.png

Custom Mappings

You can also add Custom Mappings. You may already have similar mapping set up through the Extra Info fields. If you don't want this information to appear in both places, be sure to delete the Extra Info mappings once you set up your custom mappings.

Custom mappings allow you to dictate which target objects and fields you want data to go into in the integration. Custom fields must be active in the destination before you can map to them from Bloomerang Fundraising. There are three custom mapping types: static, custom field, and standard field. For each type, you can map to a target object + field using the data from that custom type. See the attached standard field mappings spreadsheet for details.

Little Green Light also allows you to set up categories to segment your constituents in different ways. Check out this article to learn more about customizing categories in Little Green Light.

Please note: Categories are meant for grouping constituents based on static data. You should not map variable information (such as names, dates, and amounts) to categories.

Expanded Mapping Type filter with Custom Mappings highlighted.png

Static

With static field mappings, you can add static values in Bloomerang Fundraising to target records in the integration service.

Custom Mapping Static example - Bloomerang.png

Custom Field

With custom field mappings, you can map custom field answers in Bloomerang Fundraising to target fields based on unique custom field reporting labels. For example, you can track custom fields for your fundraising events, such as gathering meal choices.

Custom Mapping Custom Field example - Bloomerang.png

Standard Field

With standard field mappings, you can map standard field values to a target field.

Some values will be specific to a transaction line item (e.g. restriction name), while others will be for the entire transaction (e.g. transaction ID).

Click here to download a spreadsheet that details all Service Integration Standard Field mappings.

Custom Mapping Standard Field example - Bloomerang.png

Please note: If you try to map to the same target object + field (regardless of the type), we will only save the most recent mapping.

Don't forget to save your work!

Running an Export and Export History

When you’re ready to run an export, click Export, which is located in the upper-right corner of your settings window. This is only necessary if you chose the Manual export option.

Otherwise, Hourly exports are scheduled to run once per hour at 15 minutes past the hour, but they are not guaranteed to run at exactly 15 minutes past. Actual run times depend on the server load. Daily exports will run at the time you chose.

Export and Add New Mapping buttons.png

IMPORTANT: If you're exporting for the first time or have a large number of transactions to bring over, we'd recommend setting your export start and end dates to export one week at a time to avoid hitting API limits.

You’ll receive a message in a pop-up alerting you that your export was completed. If successful, you’ll see the following:

Successful Export message.png

Clicking View Export History will open the Export History Report, but will display only the records associated with this export.

If there were any issues during the export, you’ll see a message similar to the following:

Export with errors message.png

At the top of your integration management screen, you’ll see an Export History tab. Here, you’ll see some basic information about your past exports, including the Export ID, Date and Time, Status, and Total Transactions.

Clicking the Export ID will take you to the more detailed Export History report, filtered by the transactions that were exported in that batch.

Export History tab.png

To view the full Export History report, click View All Export History.

When you do so, you’ll open the Export History Report, which includes a table which details all exported records across your service integrations.

Export History Report table.png

In the Export History Report you may notice an icon that looks like the outline of a person with a plus sign. This means a new record was created as the result of a new donor or registrant.

New Contact.png

Additionally, you may notice an additional alert icon in the Export Status column. Hover over the icon to see more details. The message will also display in the Export History Report.

Export status alert.png

Follow the link to learn more about the Export History Report.

Backing Up, Re-Authenticating, or Deleting the Integration

If you have a lot of optional mappings, you may want to back them up to a CSV file. This is useful if you need to deactivate a service or adjust your connection and want to make sure your mappings are safe.

Click the Mappings Backup link to access the Mappings Backup & Recovery settings.

Mappings Backup link.png

From here, you can download your mappings as a CSV file, as well as upload a previously downloaded backup file.

Mappings Backup and Recovery settings.png

The Re-authenticate link lets users reconfirm their integration credentials or enter credentials for a different account.

Re-authenticate link.png

When you click Re-authenticate, you'll be prompted to Activate the integration or Cancel the reauthentication process. Clicking cancel keeps the integration set up the way it was before clicking Re-authenticate.

If this service integration is no longer needed, it can be deleted by clicking Delete Integration in the left-hand navigation.

Delete integration link.png

You'll be prompted to confirm your choice to delete the integration by typing the word DELETE.

Delete integration modal.png

After deleting the service integration, if you need to re-enable it you can reconnect just like when you originally set up the service integration.

To save you time and prevent you from accidentally creating duplicate records, you'll be prompted to Restore export history when you establish your integration again. Note that this will not import any past integration settings. If you would rather start with a clean slate, select Start from scratch instead.

Restore export history.png

Enabling the Service Integrations Notification

To be notified via email when a service integration becomes inactive, the integration is locked for an extended period, or a transaction fails to export, you can turn on the Service Integrations notification.

Services Integrations Notification.png

To manage notifications, navigate to the Notifications area of your org-level control panel.

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Click Manage for each user you’d like to receive the notification.

Then, search for Service Integrations at the top of the screen, or scroll down to Service Integrations in the System Notifications section.

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Check the box next to the notification to activate it.

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Scroll to the bottom of the screen and click Save Settings to save your changes.

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