Set an end date on a recurring donation if:
The donor wants to stop paying. For example, the donor has decided to upgrade to a higher payment.
The credit card has expired and you don't want to process this recurring donation anymore.
The donor wants to pause payments and resume at a later time.
To set an end date:
Go to the constituent's timeline.
Click a recurring donation payment.
On the Edit Recurring Donation Payment page, click Recurring Donation Schedule.
In the Schedule section, enter an end date. When you are handling converted donations, set the end date to occur before the next payment date.
Click Save, or Save And, then Go to Timeline.
For recurring donations that automatically process a credit card or EFT, this prevents further payments beyond the end date.
To restart a recurring donation schedule, remove the end date and save the schedule. This will allow the schedule to resume processing using the original drafting frequency.
Note: Recurring donations processed through Bloomerang Fundraising must be canceled inside of Bloomerang Fundraising. Learn how to cancel a recurring payment in Bloomerang Fundraising.