Bounce lists show people who met the message’s send criteria but did not receive the message because they unsubscribed. You can confirm bounces on your sent messages in several places within Bloomerang Volunteer.
View Bounces and Bounces Rates from the Email Communications Page
From the Email Communications page:
If you are in more than one organization, make sure you are in the right one.
Do one of the following:
For organization-wide communications, click Communications from the side menu, and then click Email History.
For opportunity-specific communications:
Click Opportunities.
Select an opportunity, or use the search box to find and select an opportunity.
In the opportunity menu, click Communications, and then click Email History.
The Bounced and Bounce Rate columns on this page show bounce information for messages at a glance. To view more details of a message, click Details, or click anywhere in the row for that message.
On the Sent Message Details page:
Click Details from the side navigation to view bounces and bounce rates.
Click Bounces from the side navigation to view names and email addresses for the recipients with bounced messages.
View Bounces and Bounce Rates from Reports
For a high-level view of bounces, view and download Sent Email Communications reports on the organization level or the opportunity level.
Organizations and opportunities have two types of Sent Email Communications reports:
Mid-level reports. Shows the delivery and bounce rates for all messages.
Deep-level logs. Shows message details and delivery statuses for each individual recipient.