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Schedule a Waitlisted Volunteer at the Organization Level

Updated over a week ago

If a volunteer has joined a shift waitlist, that information appears on the Schedule tab in their volunteer profile. Organization Managers can schedule the volunteer for the shift, or move the volunteer back to the waitlist, all from the volunteer’s organization-level profile.

To schedule the volunteer from their organization-level volunteer profile, do the following:

  1. From the navigation menu, click People, and then click Volunteers.

  2. Click the volunteer’s name in the volunteer list to view their profile.

  3. On the volunteer’s profile, click Schedule. If the volunteer is on a shift waitlist, that information appears on the Waitlist tab.

  4. Click Waitlist.

  5. Hover over the shift that you want to schedule the volunteer for, then click Actions.

  6. Click Schedule Volunteer. The scheduled shift appears in the Scheduled tab.

Waitlist tab with Actions menu expanded.

To move the volunteer back to the waitlist, do the following:

  1. On the Schedule page of the volunteer’s profile, click the Scheduled tab.

  2. Hover over the shift, then click Actions.

  3. Click Move Selected Volunteer to Waitlist.

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