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Redesigned Constituent Profiles: What’s New

Constituent profiles have a fresh, modern look that helps you understand a donor's giving story at a glance. Everything you rely on is still here, including all your data and existing features. The same information is now organized better, so you can find what you need faster.

A few items moved to a new place, and this article shows you where.

Improved Constituent Header

  • Enhanced design. A fresh, modern design helps you understand key facts at a glance.

  • Clearer navigation. The button you use to create donations, relationships, tasks, interactions, and notes now has a label: New.

New header design (appears when you click Summary):

As a comparison, here’s the old design:

Legacy constituent header

Restyled Giving Summary

The Giving Summary chart and transaction data are restyled so you can quickly understand constituent trends.

New design:Giving Summary graph and metrics

As a comparison, here’s the old design:

Legacy Giving Summary design

Reorganized Timeline

The constituent timeline is now organized to help you better understand and search a constituent’s history with your organization.

The new timeline:

  • Shows redesigned activity and year filters at the start of the timeline

  • Organizes activity by month

  • Includes a text label for each activity that defines the activity type (donation, email, interaction, event)

  • Uses a more visually descriptive icon for each activity type

New design:Redesigned constituent timeline with several entries

As a comparison, here’s the old design:

Legacy constituent timeline with several entries

Updated Relationships List

The Relationships tile now shows the relationship manager, household, and employer.

New design:

Redesigned Relationships tile

As a comparison, the old design showed personal relationships, but not the relationship manager, household, or employer:

Legacy Relationships section

Intelligent Giving Platform: Donor Intelligence and ProspectAI

If you add the Intelligent Giving Platform to your subscription, donor intelligence and research information appears in constituent profiles:

  • On the Summary tab, Donor Intelligence appears first, showing you predictions, recommendations, and quick actions (drafting an email and creating a task) for the constituent.

    Donor Intelligence list on a constituent account

  • On the ProspectAI tab, you can enrich the constituent’s profile with an on-demand research report based on publicly available sources.

    Prospect AI tab and report

What's Not Changing

Your data and your workflows stay the same. These updates are a visual refresh, so they don’t remove any information or change how you add or edit records. The actions you take from a constituent's profile all work the way they do today.

Frequently Asked Questions

When will I see the new look?

Bloomerang is rolling out the new design to organizations in stages, so you might see it before or after another organization does. Organizations with the Intelligent Giving Platform receive the updated look automatically.

If you don’t already see these changes, you can opt in. Go to any constituent account, and on the Summary tab, click Opt In Now. After you opt in, the change can take up to a week to appear.

Will I lose any data or features?

No. This update is a visual refresh. Your data and features stay the same. A few items have moved to a new location.

Will the other tabs change too?

Yes. The Summary, Profile, Timeline, and Relationships tabs are first. The Profile tab will get a refreshed look in later updates.

How do I share feedback?

Three days after we roll out these changes to your organization, a survey will appear in Bloomerang CRM.

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