Purchasing multiple auction tickets is especially common if the auction offers a way to register for a table or group of tickets as a single package. Since you aren’t generally going to use more than one ticket yourself, you’ll want to share your additional tickets with guests.

This article will show you how to manage multiple ticket registrations for Bloomerang Fundraising’s web-based and mobile auctions. It will also show you what your invited guests will see and explain how they can claim and manage their own tickets.

If you need help purchasing multiple auction tickets, check out our Register for Multiple Auction Tickets article first.

After you complete registration on the web, you’ll see a link that invites you to Manage Tickets.

You’ll also receive an email with your auction ticket that contains a link to this page. In your inbox, look for a message with a subject line that includes, “Your [Auction Name] Ticket.”

In the body of the email, click Manage Tickets, which will take you back to the Manage Your Tickets page.

From here, you can send, resend, and revoke and reassign tickets.

If the Email a ticket is missing, you have not yet sent that ticket.

Click Edit, fill in the guest’s information, and then click Save. You must provide an email address if you want a copy of the ticket to be sent to your guest.

If you already sent a ticket but your guest did not receive the email, you can resend a ticket by clicking the Resend link.

Sometimes a guest you invited has to decline, or maybe you incorrectly typed a guest’s email address. If you need to reassign a ticket to send it to someone else, click Revoke, and then you'll be able to send the ticket to a new recipient.

If you revoke a ticket, the original recipient will no longer be able to claim the ticket using the link in their email.

Here is what the original recipient will see if they click the link:

Once your ticket invites are sent, make sure to tell your guests to check their email and accept their tickets. To see what your guests see after they’re invited to an auction, skip to the end of this article.

If you click Enlarge QR when managing multiple tickets, you'll be able to click through all of the QR codes.

When you’re ready to manage tickets, open the app and make sure you’re logged into your Givi account.

If you’re in an auction, you’ll first need to exit the auction by tapping the Menu icon in the bottom right of the screen and then tapping Exit Auction.

Then, at the bottom of the home screen, tap the Activity icon.

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Select the transaction you want to manage, and the receipt for the transaction will appear. Tap Manage Tickets on the receipt to access the Manage Tickets screen.

On the Manage Tickets screen, you’ll see the tickets you’ve purchased. By tapping the downward-facing arrow next to a ticket, you can input a guest’s name and email address.

When you’re finished, tap Save to send the ticket to your guest. If you need to send the ticket email again, you can do so by tapping Send Invite.

If you need to change a guest’s information or reassign a ticket to a different guest, type in the new information and tap Save. You can edit guest information on this screen any time before the ticket has been accepted. After your guest has claimed their ticket, it cannot be reassigned.

Please note: You can also access the Manage Tickets area using the Manage Tickets link in your registration confirmation email.

When you’re ready to enter the auction yourself, the Choose a Participant list will show you any tickets you’ve purchased that haven’t already been claimed by guests.

When choosing a ticket to enter the auction, it’s important that you only select the ticket you plan to use yourself.

Please note: If you accidentally claim a guest’s ticket, it cannot be reassigned, and the guest will need to purchase a new ticket to participate.

A ticket you’ve claimed for yourself will appear as "Active" in the Choose a Participant list.

After a guest claims their ticket, it will disappear from the list. You’ll still see the ticket on your Manage Tickets screen in Givi, but you won’t be able to make any changes to the Participant information or resend the ticket invite.

Once your ticket invites are sent, make sure to tell your guests to check their email and accept their tickets. The last section of this article will focus on what your guests see after they are invited to an auction.

When the invitation is first sent, look for an email with a subject line that includes, “Your [Name of the Auction] Ticket.”

In the body of the email, you’ll see the name of the auction and a link to Set Up Bidding.

Clicking the Set Up Bidding link will take you to the auction site to log in to the auction.

Just click Submit in the login modal to receive a verification code.

If you have a phone number on file, you can receive the code via email or text. Enter the code to log in to the auction.

Accessing the auction in Givi works similarly. Just tap Join + Find Event on the home screen, enter your email address, and then decide how you’d like to receive the verification code. Enter the code to join the auction.