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Why aren't all of my bank account payments showing up in my event's thermometers?

When a bank account (ACH, eCheck) payment is in Pending status, the transaction amount won't show up in event thermometers. It will only show once the payment has cleared. When a bank account payment is in pending status, it will be marked as such in your system.

If a peer-to-peer participant receives a donation through a bank account payment, they'll be able to see if its status is pending by checking the My Donations area in their personal fundraising center. Once the payment clears, the status will change to Verified and will be reflected in event thermometers.

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