If you are an administrator, you can add or remove Bloomerang Fundraising packages from your control panel on behalf of your organization. For more information about Bloomerang Fundraising plans and pricing, visit the Pricing page on our website.
Note: Some package and plan types do not support self-service package upgrades. If you do not see an option to add or manage packages, contact our Customer Experience team for assistance.
Access Plans and Pricing
To access self-service pricing:
In the control panel, hover over Settings.
Click Plans & Pricing.
On the Plans & Pricing page, you can:
Confirm which packages you have or don’t have.
View the cost of individual packages. If you are a Giving+ customer, you must contact our Customer Experience team for assistance.
Click See Feature Details on a tile to view a list of features included in the package.
Access information about Bloomerang’s other products and the user logs for your organization.
Add Packages
Note: For newly-added auction packages, we require a 30-day window between package activation and your auction date. If you add the auctions package fewer than 30 days before an event, your organization is charged an expedited implementation fee of $159.
To add a package to your plan:
Hover over Settings in the control panel, and then click Plans & Pricing.
Find the package you want to add.
On the tile for the package you want to add, click Add.
If you have multiple merchant accounts, select which account you want to use.
From the Billing Frequency drop-down list, select a frequency. A billing summary appears showing the costs associated with your selection.
Click Update Subscription.
Your new package is available to use immediately after purchase.
Note: If you are a Giving+ customer, contact our Customer Experience team directly to add outbound texting, peer-to-peer, or auctions packages to your account.
After you add a package, keep in mind the following billing information:
Billing starts on the day you activate the package. The first monthly or quarterly charge is billed to your account.
Fees are recurring based on your billing frequency preferences.
Seven days before your account is charged, Bloomerang Fundraising sends you an upcoming fee notification.
Tip: If you accidentally enable the wrong package, your organization will not be charged if you deactivate the package on the same day. If you deactivate the package after the first day it was active, your organization will be charged.
Manage Packages
Manage the billing frequency or activation status of your packages.
Manage Billing Frequency
You can set or change your billing frequency to be monthly or quarterly. To manage your billing frequency:
Hover over Settings in the control panel, and then click Plans & Pricing.
On the tile for the package you want to update, click Manage.
Select Billing Frequency.
Click the frequency drop-down list, and then select either Monthly or Quarterly. The billing summary updates to reflect your selection.
Click Update Subscription.
Note: Changing your billing frequency does not interrupt your service or access to the package.
Remove Packages
Note: If you deactivate a package, you can still access the donor and transaction information connected with that package through reports and other fundraising information.
To remove a package:
Hover over Settings in the control panel, and then click Plans & Pricing.
On the tile for the package you want to update, click Manage.
Select Deactivate.
Click Downgrade.
Click Update Subscription.
If you deactivate a package, your organization will not be charged again. The package stays active until the billing period for the package closes. On the Plans and Pricing page, the package tile shows the Feature End Date.
Reactivate Packages
If you deactivate a package in error, you can reactivate it before the package’s Feature End Date.
To reactivate a package:
Hover over Settings in the control panel, and then click Plans & Pricing.
On the tile for the package you want to update, click Manage.
Select Reactivate.
On the Reactivate page, click Reactivate.
Click Update Subscription.