The Double the Donation 360MatchPro integration makes it easy for donors to determine if their donation to your nonprofit is eligible of being matched by their employer. This helps ensure nonprofits aren’t leaving matched gifts on the table when their supporters give. You can also easily track the status of matching gifts with the Matching Gifts Report.
This article explores the Double the Donation integration for Bloomerang Fundraising auctions.
To activate Double the Donation for a donation form, check out this article.
To activate Double the Donation for a peer-to-peer campaign, check out this article.
Please note: To enable the integration, you must be a Double the Donation customer using their 360MatchPro plan. If you're not a customer, you can submit your information right from the auction control panel by visiting Auction Settings. Read on to learn how!
If you're using their Premium plan, you can still embed a Double the Donation widget in your auction event. It doesn't automatically start the matching process, but donors can still search for an employer match. You can learn more about that option in this article.
Getting Started
To set up the integration for your auction, first navigate to the auction you wish to enable the integration for. Simply click Forms from your Org-Level Dashboard then select the auction from your list of forms.
Next, click Donation Amounts under My Auction, select the Settings tab, and look for the Enable Employer Matching Gifts toggle.
Then, click Activate to the right of Double the Donation.
A modal will open for entering your Public and Private API Keys.
If you don’t already use Double the Donation, click the Get started with Double the Donation link to set up your account. Note that for the integration to work correctly you must sign up for a 360MatchPro account with Double the Donation.
To connect Bloomerang Fundraising to your Double the Donation account, you’ll need your Private and Public API Keys. These can be found by logging into your account on Double the Donation’s website. Then, navigate to Settings > API Keys.
Copy and paste your Public and Private API Keys into the fields in Bloomerang Fundraising and click Save.
Then, make sure the API Connection displays as connected.
Scroll to the bottom of the page to save your auction settings.
What Donors See
To see how matching gifts appear on your auction's donation form, click View Event at the top of the auction control panel.
Navigate to your auction's donation form. The Matching Gifts area should appear below the form's donation amounts.
If your event has One-Time Event Donations enabled in the Auction Settings, the Optional Donation field will appear on the Registration Options step of auction registration. When an optional donation is entered during registration, the Double the Donation matching gift search bar will appear.
The search bar will appear with messaging encouraging donors to search for their employer and determine if their donation is eligible for a matching gift. The search bar will appear on both PC and mobile versions of your event.
This is the default text for the section. You can edit the Matching Gifts Heading and Matching Gifts Description for the Donation and Registration Details pages in Event Builder:
Donors can search for all or part of their employer’s name then select it from the list. If their employer isn’t listed, their employer’s matching gift program is not managed through the Double the Donation matching gift service. In this case, donors should reach out to their employer directly to ask if the company matches donations.
They can then complete entering their payment details and finish making their donation. When the donation is made with an expected match, a matching gift record is created with a pending status.
Donation Confirmation Page
On the donation confirmation page, the employer's matching gift information is displayed below the transaction details. This information is provided by Double the Donation.
On this page, donors can access and complete their employer's matching gift form by clicking the Go To Matching Gift Form button or view their employer's matching gift guidelines by clicking the See Guidelines button.
If donors didn't enter an employer in the search field on the donation form, the Double the Donation widget will automatically be displayed on the donation confirmation page asking them to search for their employer.
If they elected to seek a matching gift, the donor will receive an email automatically from Double the Donation ([email protected]) with links to their employer’s matching gift paperwork.
With a 360MatchPro account with Double the Donation, you can customize the look, feel, and timing of these emails. Take a look at this support article from Double the Donation for information on what you can customize and how to do it: https://support.doublethedonation.com/portal/kb/articles/customize-email-appearance.
Donors then submit the paperwork listing your nonprofit as the beneficiary of the match. It’s important to note that different employers have different matching gift requirements and not all applications are completed in the same way.
Matching Gifts Report
You can check the status of matching gifts in the Matching Gifts Report.
If you need an in-depth look at the details of a matching gift or determine whether a transaction is associated with a matching gift, locate the matching gift's Transaction ID and click it to view the Transaction Details page.
At the top of the page you'll see two buttons. View Original Donation directs you to the Transaction Details page of the original donation. Void Transaction voids the matching gift (used if the donor notifies you their donation was ineligible for an employer match). Beneath that are the matching gift transaction details.
You can also access this page from the original donation's Transaction Details page. You'll see an option at the top of the page to View Matching Donation.