To use a sender address from your domain in Bloomerang Volunteer, you must first authenticate your domain.
After you start the authentication process, you can check the domain status to know whether authentication is complete. If the status is Pending, Expired, or Failed, you can resubmit the domain authentication request in Bloomerang Volunteer.
After you resubmit the domain authentication request, the clock resets to 72 hours. This means you have another 72 hours to add the DKIM key to your domain’s DNS records.
Tip: The DKIM key always remains the same, even if the domain authentication request changes to Expired and you resubmit the request.
To resubmit a domain for authentication:
If you are in more than one organization, make sure you are in the right one.
Do one of the following:
For organization-wide domains, click Communications from the side menu, and then click Email Configuration.
For opportunity-specific domains:
Click Opportunities.
Select an opportunity, or use the search box to find and select an opportunity.
In the opportunity menu, click Communications, and then click Email Configuration.
On the Email Configuration page, click the Authenticate Domains tab.
Hover over the domain.
Click Actions, and then click Show Setup Details.
To redownload the DKIM key, click Download .CSV. You can also click Copy Records, paste the key to a text file, and save the file.
The DKIM key always remains the same. You don’t have to redownload the key if you already have a copy.Click OK.
Click Actions, and then click Resubmit Request. The status changes to Pending.